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The World Payments Report 2013 from Capgemini and RBS explores the impacts of innovative B2B business models and alternative C2B models on the payments value chain. All are driving strong growth...

The 15th edition of the European Energy Markets Observatory covers the whole year 2012 and winter 2012/13. The study shows that the electricity and gas markets in Europe are in a unstable...

R. Arun Kumar, Sr. Vice President, Global...

According to Accenture Seamless Retail Study, up to 86% of consumers in North America state they ‘like shopping in brick-and-mortar stores’ (for select retail sectors) and another report by...

Only 40% of all companies surveyed in 2012 had a clear roadmap of where they wanted to go with their mobile initiatives. However, they expect to deploy more than 25 mobility applications over the...

Rajeevan Velayudhan, Senior Director of Quality Assurance, Mindtree ...

Sandeep Singh, VP, Source to Pay Practice, Genpact Upendra Rabadia, AVP, Source to Pay Practice, Genpact

The fiercely competitive global economy demands...

Big Data represents a fundamental shift in business decisionmaking. Organisations are accustomed to analysing internal data – sales, shipments, inventory. Now they are increasingly analysing...

Our robust survey has been carried out for us by independent research company Coleman Parkes Research. Our findings are based on data from 460 detailed interviews with executives at a variety of...

"Today, digital interactions dominate every communication, transaction and customer experience - either on a face-to-face level or behind the scenes. We are experiencing the third stage of the...

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