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Amanda DeCook, Senior Sourcing Analyst, A.T. Kearney...

Services contract at the end? Some introspection may be in order!

Cynthia Hollandsworth Batty, Director, ISG ...

This video provides an excellent overview of supply chain management risk and includes such learning objectives as; the critical nature of supply chains today, sources of risk for modern supply...

Mike McMenamin, Director, ISG

In response to both economic conditions and evolving business models, today’s Contact Center Services (CCS) market is entering relatively new...

Stacy Sifleet, Analytics Manager
Carrie Ericson, Vice President, Procurement & Analytic Solutions
A.T. Kearney

Organizations really need procurement in...

Thomas Young, Partner, ISG ...

Cynthia Hollandsworth Batty, Director, ISG

During an amusing “debate” at a 2012 SIG conference on whether outsourcing was dead, or here to stay, a panel member defined...