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Diptarup Chakraborti, AVP, Marketing, Zycus

CPOs must adapt, update and align their procurement strategy and initiatives in line with the evolving digital age.

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Mike McMenamin, Director, ISG

In response to both economic conditions and evolving business models, today’s Contact Center Services (CCS) market is entering relatively new...

Diptarup Chakraborti, Vice-President, Marketing, Zycus

It is no coincidence that transformation of procurement from tactical processor of POs into corporate strategic...