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Sandeep Suresh, Head- Research, Neo Group ...

Dustin Burgess, Vice President, Strategy - Analytics - Metrics, PRO Unlimited ...

The skills shortage is becoming more real each day-- 73% of CEOs say it is a threat to their business. The number of self-employed individuals in the U.S. increased to 40.9 million in 2017 and...

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...