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Sandeep Suresh, Head- Research, Neo Group ...

Dustin Burgess, Vice President, Strategy - Analytics - Metrics, PRO Unlimited ...

Allie Ben-Shlomo, Executive Vice President and Chief Operating Officer, PRO Unlimited, Inc. ...

Ben Barstow, Senior Vice President, Strategic Planning, PRO Unlimited ...

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...