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Andrew Popler, SVP, Business Development, PRO Unlimited ...

“Get over it: SLAs will make or break your business (and career).”

I heard that from more than one of my managers early in my career, way back when “we’ve done this for 20 years, SLAs are a...

The case for closely managing supplier relationships is clear—Council research suggests that without active supplier management, significant expected value may fail to reach the bottom line (...

Presentation discussing survey results about offshoring.

Ted Sergott, PRO Unlimited

Mobile is a disruptive force that is here to stay. Some 42 percent of the world's population will own a smartphone by the end of 2015,...

This eBook explores various areas where an integrated MSP and VMS approach makes a tangible difference—either operationally or in terms of business value.