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Dustin Burgess, Vice President, Strategy - Analytics - Metrics, PRO Unlimited ...

Ben Barstow, Senior Vice President, Strategic Planning, PRO Unlimited ...

- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned

Bhupendra Gupta, SVP – Business Transformation Office and
Manish Saxena, VP, Head of Workforce Management, Firstsource Solutions