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Nearshore Executive Alliance (NEA) and Sourcing Industry Group (SIG) ...

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...

 A study undertaken by the Online Marketing Institute found that most businesses consider digital marketing an important part of their business, yet only 8% feel that their teams had enough skills...

Home to the 7th largest technology resource pool globally, Brazil is one of the best-kept secrets on the planet. A very creative and technically sophisticated workforce, Brazil is now creating...

Understand the impact of document automation at the core of cognitive Robotic Process Automation (RPA) on operations and how to speed up its ROI by improving business...