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Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...

 A study undertaken by the Online Marketing Institute found that most businesses consider digital marketing an important part of their business, yet only 8% feel that their teams had enough skills...

While mid-market companies comprise only 1% of the total number of commercially active firms, they have led national job growth over the past few years, employing approximately 53 million workers...

Home to the 7th largest technology resource pool globally, Brazil is one of the best-kept secrets on the planet. A very creative and technically sophisticated workforce, Brazil is now creating...