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Barbara Lauer, Director of Services Procurement, KellyOCG ...

Nearshore Executive Alliance (NEA) and Sourcing Industry Group (SIG) ...

Barbara Lauer, Senior Director of Services Procurement, KellyOCG ...

R. Arun Kumar, Sr. Vice President, Global...

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...

 A study undertaken by the Online Marketing Institute found that most businesses consider digital marketing an important part of their business, yet only 8% feel that their teams had enough skills...

Teresa Carroll, Senior Vice President and General Manager, KellyOCG

When it comes to human capital trends, we all know that business leaders are nervous about the shrinking...

Home to the 7th largest technology resource pool globally, Brazil is one of the best-kept secrets on the planet. A very creative and technically sophisticated workforce, Brazil is now creating...