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Social media is a big opportunity and an even bigger threat. If you want to survive, adapt and grow, it is time to start listening to the social media conversation, understanding what your...

Based on responses from over 1,100 CXOs across a broad selection of sectors and geographies, the report explores key BPM trends and examines how some organizations have been able to drive clear...

Capgemini surveyed 16,000 digital shoppers across 16 developing and mature markets. 60% of respondents expect the convergence of retail channels to be the norm by 2014. Yet more than half of...

Organizations are shifting from linear processes to complex federated value networks in a bid to stay agile. But a new approach to business and technology is needed so that organizations can...

From a recent PRONicaragua event - Learn best practices in nearshoring, including ground level...

Digitization has touched upon all aspects of businesses, including supply chains and operating models. Today, technologies such as RFID, GPS, and sensors have enabled organizations to transform...