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Social media is a big opportunity and an even bigger threat. If you want to survive, adapt and grow, it is time to start listening to the social media conversation, understanding what your...

Capgemini surveyed 16,000 digital shoppers across 16 developing and mature markets. 60% of respondents expect the convergence of retail channels to be the norm by 2014. Yet more than half of...

From a recent PRONicaragua event - Learn best practices in nearshoring, including ground level...

Outsourcing of Maintenance, Repair and Overhaul (MRO) to a third-party service provider is now emerging as a credible solution for organizations that would like to offer benefits beyond spend...

The cost base for Procurement Outsourcing is fundamentally different and significantly larger than most other BPO segments. The primary component of the PO coast base typically includes non-core...

After witnessing a vacillating adoption over a decade, the Procurement Outsourcing (PO) market is finally coming of age with steadily increasing adoption in the last few years. Years 2010-2011...