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Ivan Kotzev, Lead Analyst, CMS Delivery & Transformation, NelsonHall ...

Robotics Process Automation (RPA) is here and it offers a means for implementing continuous process improvement more rapidly and cost-effectively than conventional platforms. This session outlined...

Managing the procurement of contingent labor is not an easy task. Most companies rely on their historical rates or their supplier's proposed rates when negotiating for new talent. But neither...

Lack of innovation consistently tops the list for reasons people are dissatisfied with outsourcing. Root causes include ingrained behaviors and lack of organizational maturity in addition to...

Companies seek the potential benefits of cloud-based computing, but IT sourcing pros know that "the devil's always in the details." Converting from a traditional technology to a cloud-based...