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Corporate services have unique contracting requirements because the vendor service (i.e. the staff) is located inside client facilities. Oftentimes equipment, software and proprietary practices...

SIG is acknowledged by many as a world leader in providing thought leadership and "next" practices to its membership. This presentation will summarize SIG's and Oliver Wyman's preliminary findings...

Nearshore Executive Alliance: Ci&T / iTexico / TIMIT Solutions

When you hear nearshore, you probably think of its well-known advantages: similar time zone, geographical...

Ted Ardelean, Director, R&D and Marketing, Canon Business Process Services ...

Kate Vitasek, Faculty, University of Tennessee Graduate and Executive Education

At some point a buyer and supplier must discuss pricing; it might not be the first thing...

HfS Research and SIG partnered in February 2014 to launch a semi-annual procurement benchmarking study, the Procurement Value IndexTM. Procurement organizations continue to feel pressure to...