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On March 20th, 2014, Hiperos hosted a webinar entitled: OCC Bulletin 2013-29 - Insights from the Risk Management Association. The discussion was moderated by Michele Flynn, Chief Strategy Officer...

In the print services business, 2009 saw the rise of Managed Print Services (MPS). Most service providers announced new or improved MPS offerings. This article discusses what MPS is, how it...

Kate Vitasek, Faculty, University of Tennessee Graduate and Executive Education

At some point a buyer and supplier must discuss pricing; it might not be the first thing...