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This framework provides a template to follow for your service level agreement with Finance and Account (F&A) BPO Providers.

According to this study, non-labor costs account for 69.9% of total revenues. What opportunities exist for cost reduction and externalization? Enhanced visibility and greater control over the cost...

Five Keys to improving the strategic contribution of the procurement function without sacrificing cost efficiency.

This video provides an excellent overview of supply chain management risk and includes such learning objectives as; the critical nature of supply chains today, sources of risk for modern supply...

Ian Ingram, European Commercial Director, Proxima Group ...

Deepak Bharathan, Advisor and Consultant, PA Consulting Group ...

Home to the 7th largest technology resource pool globally, Brazil is one of the best-kept secrets on the planet. A very creative and technically sophisticated workforce, Brazil is now creating...

In today’s digital transformational world, the pace of change is ever increasing. The responsibility being pushed onto IT’s shoulders is changing to be more than just keeping the computers running...

The digital world has rapidly changed over the last few years, though the facts remain the same: through all of the digital innovations and start-up development in the United States, Latin America...

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