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Mark Walsh, President & Chief Operating Officer, FedBid ...

In today’s digital transformational world, the pace of change is ever increasing. The responsibility being pushed onto IT’s shoulders is changing to be more than just keeping the computers running...

How do you keep up with the fast-paced growth of your company? To make the most out of the resources you have, automation is critical. However, you can’t automate everything (yet) so you also need...

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...