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 A study undertaken by the Online Marketing Institute found that most businesses consider digital marketing an important part of their business, yet only 8% feel that their teams had enough skills...

Patrick Connaughton and Christopher S. Sawchuk, The Hackett Group

Executive Summary

The Hackett Group's annual Key Issues...

Home to the 7th largest technology resource pool globally, Brazil is one of the best-kept secrets on the planet. A very creative and technically sophisticated workforce, Brazil is now creating...

Original Source: Iron Mountain | The Hackett Group

You've been assigned a new commodity or service category to manage and/or support, one that has historically been out-of-scope for...

"Executive Summary According to The Hackett Group’s 2017 Key Issues Study, 84% of procurement organizations believe that digital transformation will fundamentally change the way their services are...

What is your “game plan” for driving efficiency and effectiveness at the commodity or service level? Many companies have moved beyond strategic sourcing of goods and...

Robotic process automation (RPA) has rapidly moved to the top of the business services agenda, driven by unprecedented savings potential and other benefits. The potential to realize immediate...

To meet the ever growing list of procurement objectives, leaders must effectively transform their organizations. While most organizations have begun this journey, many hit roadblocks along the way...