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World-class procurement organizations have streamlined their internal processes, capitalized on existing savings opportunities, developed advanced strategic sourcing programs, and consolidated at...

The World Payments Report 2013 from Capgemini and RBS explores the impacts of innovative B2B business models and alternative C2B models on the payments value chain. All are driving strong growth...

The 15th edition of the European Energy Markets Observatory covers the whole year 2012 and winter 2012/13. The study shows that the electricity and gas markets in Europe are in a unstable...

According to The Hackett Group’s 2017 Key Issues Study, 84% of procurement organizations believe that digital transformation will fundamentally change the way their services are delivered over the...

Is there a key workplace factor that can improve both a company’s profitability and its ability to attract and retain top talent?

Across Europe, collaboration is becoming just that...

Teresa Carroll, Senior Vice President and General Manager, KellyOCG

When it comes to human capital trends, we all know that business leaders are nervous about the shrinking...

Patrick Connaughton and Christopher S. Sawchuk, The Hackett Group

Executive Summary

The Hackett Group's annual Key Issues...

Our robust survey has been carried out for us by independent research company Coleman Parkes Research. Our findings are based on data from 460 detailed interviews with executives at a variety of...