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Nearshore Executive Alliance (NEA) and Sourcing Industry Group (SIG) ...

 A study undertaken by the Online Marketing Institute found that most businesses consider digital marketing an important part of their business, yet only 8% feel that their teams had enough skills...

Mike McMenamin, Director, ISG

In response to both economic conditions and evolving business models, today’s Contact Center Services (CCS) market is entering relatively new...

From:        Frohm de Cellar
To:          CPO
Subject...