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7/6/2012

A satisfied customer equals customer loyalty and ongoing business. How are you gathering customer feedback and analyzing responses to implement impactful changes? In...

Grocery suppliers are feeling the squeeze — big-time.

BY JASON DEL REY

Last month, Walmart gathered some of America’s biggest household brands near its...

Typically organizations have three areas of focus in evaluating and then deploying contract lifecycle management (CLM) software solutions: contract visibility, contract creation/authoring and...

Resource Origin: Bain and Company, By Marcia Blenko, Eric Garton and Ludovica Mottura

"In 2006, Ford Motor Company needed help. The company’s finances were shaky—it had lost about a point...