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"Sometimes referred to...

Original Source: IDG Communications, Inc. via CIO

"When enterprises go looking for an outsourcing provider, they often enter the conversation thinking they already knew what solution would...

Resource Origin: Wikipedia

"Enterprise resource planning (ERP) is the integrated management of main business processes, often in real-time and mediated by software and technology.

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Resource Origin:  Chief Executive.net by John. A Meyer

"The pitfalls of offshoring include miscommunication, political instability, and security risks. Offshoring location costs have grown...

Source Origin: Scott Madden

"Over the past 10 years, leading multi-nationals have evolved the scope and scale of their shared services organizations, and an expanded model has emerged. What...

Resource Origin: Scott Madden

"Many successful companies gain market advantage, operational efficiencies, and flexibility via a leaner, focused, and more nimble services organization. To...

Resource Origin: Scott Madden

"Has your shared services organization continued to advance in terms of customer service and services offered? If not, it may be time to consider an upgrade....

Original Link: Call Center Helper

"In a follow-up to our most recent article about crowdsourcing Tony Weimer has pulled together another 10 examples of how crowdsourcing is being used today...