There is a revolution taking shape in the business services industry, one that disregards the traditional shared services and outsourcing paradigms and centers the design of support services on...
Browse the SRC
Like many global business services organizations (i.e., groups that deliver shared services globally and/or managing global outsourcing efforts), yours probably has cost savings down to a...
Based on SIG Member feedback, the SIG Resource Center (SRC) Thought Leaders Council has selected, "Partnering with Finance", as an area where additional research and best practices can be...
Strategic end to end Category Management
2012 global survey - 98 global organizations share their experiences
From the 2012 Emerging Markets Research Group Summit, a presentation from Wipro on ITO-BPO integration,...
Best practices in nearshoring services spend – from recent PRONicaragua event.
From a recent PRONicaragua event - Learn best practices in nearshoring, including ground level...
What is innovation and transformation, an overview and definitions from the 2012 Emerging Markets Research Group Summit...
When does outsourcing lease administration make sense? And when does it not? This paper offers example situations for each and evaluation criteria for your organization.