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When it comes to outsourcing pricing, do you know what you don’t know? The method and manner of pricing outsourcing deals never stop changing. Some recent changes have come on the scene rapidly...

COVID-19 has sparked the worst global economic crisis since the Great Depression. Governments are now reopening their economies, but a full return to normalcy may not come any time soon. Faced...

Despite being a year of rough waters for most industries, global delivery locations and delivery center set-ups saw trends of growth throughout 2020.

In this webinar deck and replay,...

While online platforms have contributed to a more connected world, they have been riddled with increasing concerns over user safety. Content that is not moderated could have significant...