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In addition to whatever else may drive a company’s decision to outsource, management nearly always expects, demands, and obtains some near-term cost savings. In many cases, those savings are made...

The Vantage Playbook for Improving Troubled Outsourcing Relationships offers practical step-by-step advice on how you and your organization can work with your customer or service provider to...

Managing complex outsourcing relationships has never been easy — in a new Vantage Partners survey, 71% of customer and service provider respondents say they begin facing challenges within a year...

Supplier relationship management (SRM) – which emerged as a term or an idea only a few years ago – has rapidly gained traction in the marketplace. SRM is about the need to rigorously analyze when...

In a global marketplace characterized by ever increasing levels of competition, companies need to reorient themselves to systematically identify and capitalize on ways to create value with their...

This overview provides guidelines on building a transparent reporting program for insight into Office Supply spend.

Legal Process Outsourcing, and law firm oriented KPO are dramatically changing the way that legal services are delivered. The dual forces of improved technology and globalization finally reached...

To preview Coronavirus Response campaign PSA materials by media and message type, please use the below interactive search. All PSA materials are available free of charge. The links will bring you...