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Sandeep Suresh, Head- Research, Neo Group ...

Linda Tuck Chapman, CPO Emeritus & President, ONTALA Performance Solutions Ltd. ...

Dustin Burgess, Vice President, Strategy - Analytics - Metrics, PRO Unlimited ...

Effective risk management is a "long game" built on expertise, experience and hard work. Attend this session so you can learn how to get in and stay in the game. The presenters demonstrated how to...

This eBook explores various areas where an integrated MSP and VMS approach makes a tangible difference—either operationally or in terms of business value.

Third party oversight has been elevated to a board-level issue in many companies, requiring them to review sourcing strategy. This begins with a board-approved Outsourcing Strategy Framework,...

The objective of this report is to build a case for outsourcing the management of the contingent workforce to a third party Managed Services Provider (MSP). This report will discuss why and when...

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...