Browse the SRC




Search within: Entire SIG Website
  


Sandeep Suresh, Head- Research, Neo Group ...

Dustin Burgess, Vice President, Strategy - Analytics - Metrics, PRO Unlimited ...

Traditional outsourcing approaches replace employee labor with supplier labor, often offshore. Increasingly, however, suppliers are able to automate work using robotic process automation (RPA) and...

The objective of this report is to build a case for outsourcing the management of the contingent workforce to a third party Managed Services Provider (MSP). This report will discuss why and when...

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...