$1.2 billion—that’s the record-breaking price tag for one telecom company’s violations of OFAC sanctions last year. Imagine explaining how your...
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In today’s digital transformational world, the pace of change is ever increasing. The responsibility being pushed onto IT’s shoulders is changing to be more than just keeping the computers running...
Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...