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This framework provides a template to follow for your service level agreement with Finance and Account (F&A) BPO Providers.

According to this study, non-labor costs account for 69.9% of total revenues. What opportunities exist for cost reduction and externalization? Enhanced visibility and greater control over the cost...

Fannie Mae and the Lessons of Supplier Risk - Questions and Answers asked during and after the Webinar on May 19, 2015

To access the recorded webinar and/or PDF of the presentation ...

In today’s digital transformational world, the pace of change is ever increasing. The responsibility being pushed onto IT’s shoulders is changing to be more than just keeping the computers running...