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In this report, we have explained a systematic approach for HRO price benchmarking. If adopted, it provides the right level of actionable insights enabling buyers to make informed decisions. It...

Before we talk about how to transform your business through best recruitment practices, let's begin by defining recruitment process outsourcing (RPO).

&Use this document to build a Service Level Agreement (SLA) for IT Support and Maintenance Services. This template includes language for the Support Availability, Error Reporting, Responses...

Use this template to build an RFx for Travel Management Services. It addresses implementation, including technology, and such important components as discounts and negotiations.

Use this comprehensive template to build an RFx for Travel Management Services. The document includes performance measurement (SLA) metrics.

Use this simple tool to categorize your risk areas.

Use this template to build a project plan for a sourcing event. It covers steps such phases as: project kick-off, category & market analysis, sourcing strategy, go to market, and...

The Service Level Tracker is designed to facilitate the tracking of Service Level performance by Service Provider during each of the Calendar Years. It will compute the financial penalty for each...

Use this tool to evaluate different service models. It addresses; considering elements beyond the processes, a conceptual and a process view of the recommended approach, deliverables, process to...

Use this tool to develop your own core competency assessment.

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