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Original Source: By David Howard 

A User's Guide to SPC

Original Source:  Quality Management and Training LTD.

"Root Cause Analysis (RCA) is a method that is used to address a problem or non-conformance, in order to get to the "root cause" of...

Original Source: Alan Chapman via Business Balls

Use this template to identify criteria appropriate to your own SWOT situation. PDF and Word versions.

Original article as PDF also...