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Tail-end spend management receives increasing recognition as an impactful piece of the procurement puzzle. After all, most organizations are leaving tens of millions on the table. This is because...

Outsourcing of Maintenance, Repair and Overhaul (MRO) to a third-party service provider is now emerging as a credible solution for organizations that would like to offer benefits beyond spend...

Sustainable development is . . . Considering that the concept of sustainable development is now enshrined on the masthead of Environment magazine, featured on 8,720,000 Web pages, and enmeshed in...

  • The benefits peers are deriving from sourcing innovation
  • What best-in-class performance means from a sourcing innovation perspective
  • What some enterprises are doing...

Everest Group’s Location Spotlight reports provide an insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The...

Traditionally, a key objective for enterprises was to achieve significant cost efficiencies by partnering with service providers. However, with labor arbitrage benefits flatlining and customer...

In recent years, technology has evolved exponentially to offer hitherto unimaginable opportunities. The accelerating pace of change makes innovation far more accessible and scalable. At the heart...

This report describes the performance measurements for managing contingent labor spend. It includes operational metrics such as value-oriented elements (ability to hire niche talent, quality of...

Labor pools and the workforce culture have been experiencing significant generational shifts for some time - the new workforce, dominated by Gen Z and millennials, is competitive, tech savvy,...

As business environments change rapidly, procurement functions are under increasing pressure to deliver benefits beyond cost savings. By leveraging approaches such as category management and...

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