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Baker & McKenzie is pleased to provide you with this complimentary 2011 Edition of our Global Privacy and Information Management Handbook. Once again, we wish thank our friends at the...

This information sheet provides an overview of information governance, include the important reasons for implementing a records and information management program (RIM).

This presentation by PwC provides information about the state of outsourcing in 2011, the business case for global business services, and specific case studies.

The future of legal outsourcing services - new norms, new services, new providers: With more choices than ever before, buyers of legal process outsourcing (LPO) services need to understand the...

HfS Research | HfS Research

It is clear to HfS Research that outsourcing buyers seek innovation, but are emphatically frustrated by their providers' inability to deliver it....

A perspective on the common traps and challenges encountered in multi-country outsourcing arrangements. This paper focuses on some of the more common legal and regulatory traps and challenges that...

We sent a standard questionnaire to our global customer/buy-side contact list which included a list of factors causing loss of value. Respondents were asked to rate each factor from 1, being the...

Use this handy workbook as a tool to determine the benefits (or lack of) credit terms or payment term discounts.

Includes sections on Interpretation, Agreement Structure, Scope of Services, Transition & Operation, Managed and Assigned Agreements, Service Levels, Payment Terms, Benchmarking, Compliance...

Focus of Discussion
1. Definition transformational transaction
2. Take-aways
3. Look at the curve
​4. Questions

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