SIG Resource Center

The Evolution of Global Business Services: Enhancing the Benefits of Shared Services and Outsourcing

In today’s business environment, nine out of every ten enterprises have shared services and 97% manage outsourcing relationships. However, the majority have yet to benefit from combining shared services and outsourcing into one integrated global business services framework. A well-executed global business services strategy is distinctly different from the narrower focuses of shared services and outsourcing strategies.

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