SIG Resource Center

Doctor's Orders: Even Sourcing Relationships Need Health Checks

If your organization is involved in any type of Global Business Services (GBS) relationship, whether it is outsourcing, shared services or digital services; and whether your relationship is onshore, offshore or nearshore, if you're not performing periodic assessments of the health of your supplier relationships, you're leaving significant business value on the table. Organizations that perform regular "health checks" have identified opportunities to improve the overall value in their relationships by as much as 5-30%+ of annual contracted spend.

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