8:00 - Delegate Breakfast
8:15 - CPO Keynote Presentation by Bruce Morton, Head of Strategy, Allegis Global Solutions
9:00 - A Day in the Life Discussion by on the Spend Analytics Journey at Arrow Electronics by Carolyn Pisel, CPO/VMO Arrow Electronics
9:15 - A Day in the Life Discussion on Building a Sourcing Capability at Change Healthcare by John McGoun, CPO, Change Healthcare
9:30 - Roundtable Discussion
- What discussion items are top of mind?
- What current projects are you working on?
- What local, regional and global issues are your organizations facing today?
- What best practices and key changes in the industry will be useful moving forward?
10:45 - Closing Comments
11:00 - Adjourn
Much is discussed about the amount of spend that typically goes unmanaged in services categories – and the associated lost opportunity to deliver value to the organization. This spend portfolio is subject to many familiar challenges which can include lack of stakeholder alignment, complex or inefficient processes that don’t keep pace with the speed of business, and in many cases a lack of capacity within the procurement organization to handle everything. Regardless of the challenge(s), it leaves procurement with minimal insight into and influence over this sizeable chunk of the spend portfolio.
“Services” can mean many things to many people. In many companies it is often what is left over once staff augmentation is carved out under an MSP, and things like travel and facilities services are carved out and given to their respective program providers (Carlson Wagonlit and CBRE or JLL).
But why is the leftover spend not given the proper channel and attention to reveal the opportunity for controls, informed buys, savings and risk mitigation, like those other categories?
There is unrealized and attainable opportunity in this maze of spend, and tremendous benefit in thinking about managing your labor-based services spend in much the same way that you may think about managing your staff augmented spend, your facilities spend and your travel spend.
Please join us as we discuss the challenges you’re facing in delivering ever-evolving and incremental value to your organization and the opportunities that exist within your services spend categories by approaching their management in a different way.
Bruce is in his 40th year in the human capital industry and is well known as a global workforce design and talent acquisition expert. He has designed, implemented and managed some of the largest resourcing solutions across many different parts of the globe and has been recognized as HR Thought Leader of the Year by HRO both in EMEA and here in the US. He has also just published a book ‘Redesigning the Way Work Works’ so check that out on Amazon. In his current role, Bruce serves as AGS’ Global Head of Strategy. Bruce concentrates on adding increased value to AGS’ clients via new services and product-idea generation, internal and external thought leadership, and serving as a face to the industry through conferences and speaking engagements.
With a career in technology spanning over 25 years, John McGoun has a broad range of professional experience to draw upon – from working in the aerospace industry to the largest multinational conglomerates. Focused on applying technology to business processes to enable them to be both globally scalable as well as cost optimized, John has used his understanding of technology as well as experience with organizations exceeding 300,000 employees to build a professional sourcing organization at Change Healthcare.