December Microlearning by SIG University - Supplier Relationship Management (Why It Matters) and How to Communicate to Your Stakeholders

MICROLEARNING BY SIG UNIVERSITY OVERVIEW
1:00-3:00 pm ET (UTC -5)
Welcome to the newest SIG program - Microlearning by SIG University! These events are meant to cover a range of topics that are pertinent to today's workforce. This two-hour session has been designed as an educational program, with a mission of advancing sourcing and risk professionals and transforming careers. Microlearning by SIG University is an opportunity for SIG buy-side and sell-side members and non-members alike, to come together for an engaging day of learning on topics that have been deemed as educational gaps by today's leadership teams.
Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries. Facilitated in part by SIG University Faculty and sourcing experts alike, this day is designed to educate in an open group format, encourage collaborative discussions and provide each delegate with key takeaways.
OUR SPONSORS
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![]() | SIG University was founded on the ideals of elevating sourcing and risk professionals to deliver strategic value to the corporation. SIG University is an inclusive, internationally recognized university with a mission of advancing the sourcing and risk management industries and transforming careers. SIG University was created at the request of SIG members, who saw an educational training gap for today's workforce. SIG University uses an adult learning model to transfer the knowledge and skills to its students. The learning model is focused on the self-directed learner, who has the basic knowledge and skills of the material, is motivated, has good time management skills and has the ability to self-evaluate. The SIG U learning model is supported by a practitioner faculty who currently hold senior leadership positions in sourcing and risk management, allowing them to guide students to a better learning outcome. |
Keynote Speakers
Speakers

Strategic Sourcing Executive and SIG University Lead Faculty
SIG University
Tom Ciardiello’s strategic sourcing experience includes consulting and senior level global procurement positions with QBE Insurance, Spencer Stuart, Donnelley Financial Solutions, CNA Financial Insurance, Options Clearing Corporation, Chicago Mercantile Exchange along with finance and operations leadership roles with companies including AT&T, GE Capital, Discover Card Services and Arthur Andersen. Tom’s experiences include procurement, auditing, budgeting, financial analysis & process improvement. Tom is a CPA & CPM, holds a Bachelors Degree from Northern Illinois University & an MBA from DePaul University.

Partner
Majel Partners
Angela has over 20 years of experience in strategic sourcing, procurement and supply base management. Angela has substantial expertise in category management, process redesign, supplier governance, and organization development. Angela is a Vested © Certified Deal Architect and a Board Member of the CPO Advisory Council of ISM Dallas. She is a contributor to the book, “Strategic Sourcing in the New Economy: Harnessing the Potential of Sourcing Business Models for Modern Procurement”, has published articles and white papers on best practices in procurement, co-created the SIG Certified Sourcing Professional and Certified Supplier Management Professional programs, and serves on the faculty of SIG University. Angela earned her MBA from Southern Methodist University and her BA from Bucknell University. She co-founded Majel Partners, a value-based Procurement consulting practice, in 2018.

CEO and President
Sourcing Industry Group (SIG)
Dawn Tiura, CEO and President of SIG, SIG University and Future of Sourcing digital publication, has more than 26 years of leadership experience, with the past 22 years focused on the sourcing and outsourcing industry. In 2007, Dawn joined SIG as CEO, but has been active in SIG as a speaker and trusted advisor since 1999, bringing the latest developments in sourcing and outsourcing to SIG members. Prior to joining SIG, Dawn held leadership positions as CEO of Denali Group and before that as a partner in a CPA firm. Dawn is actively involved on a number of boards promoting civic, health and children's issues in the Jacksonville, Florida area. Dawn is a licensed CPA and has a BA from the University of Michigan and an MS in taxation from Golden Gate University. Dawn brings to SIG a culture of brainstorming and internal innovation.

Partner
Majel Partners
Elizabeth is a value-focused Procurement expert with over 25 years of experience in sourcing and supply chain management. Her specialties are supplier relationship management, total cost analysis, and global sourcing process. Having held executive procurement roles in multiple global companies, she has extensive experience enhancing procurement teams’ ability to deliver greater value, with clients that span a variety of industries. She has co-developed multiple strategic sourcing processes, co-created both the SIG Certified Sourcing Professional and the SIG Certified Supplier Management Professional programs, and has authored four articles on supply management best practices. In addition to community volunteer boards, Elizabeth serves on the CPO Advisory Council of ISM Dallas and as a faculty member for SIG University. She earned her MBA from Georgetown University and her BA from Welleseley College. She co-founded Majel Partners in 2018.
MICROLEARNING BY SIG UNIVERSITY OVERVIEW
Microlearning by SIG University is an inclusive opportunity to gain nuggets of education in a short amount of time. Our mission with this program is to advance sourcing and risk professionals and in their careers. We welcome SIG buy-side and sell-side members of all levels, and non-members alike, to come together for an engaging day of learning on topics that have been deemed educational gaps in today’s workforce. Join your sourcing, procurement and risk management professional colleagues in an interactive virtual environment and be challenged with topics related to our industries. Facilitated in part by SIG Faculty and Sourcing Expert, Tom Ciardiello, these days are designed to educate in an open group format, encourage collaborative discussions and provide each delegate with key take-aways.
Welcome and Opening Discussion by Dawn Tiura, President & CEO, SIG
A warm welcome and meeting overview will be provided by Dawn Tiura, President and CEO, SIG. Join us with your camera on and your microphone open for this interactive meeting. Learn from your lead faculty and industry experts and leave with the power of knowledge, updated strategies and new contacts.
Dawn Tiura
Dawn Tiura, CEO and President of SIG, SIG University and Future of Sourcing digital publication, has more than 26 years of leadership experience, with the past 22 years focused on the sourcing and outsourcing industry. In 2007, Dawn joined SIG as CEO, but has been active in SIG as a speaker and trusted advisor since 1999, bringing the latest developments in sourcing and outsourcing to SIG members. Prior to joining SIG, Dawn held leadership positions as CEO of Denali Group and before that as a partner in a CPA firm. Dawn is actively involved on a number of boards promoting civic, health and children's issues in the Jacksonville, Florida area. Dawn is a licensed CPA and has a BA from the University of Michigan and an MS in taxation from Golden Gate University. Dawn brings to SIG a culture of brainstorming and internal innovation.
Communicating & Presenting; The Best Way To Get Your Message Across
Communication is the cornerstone of all business deals. Honing your skills in the areas of communication and presentations can make or break a project. Join Tom Ciardiello, Lead SIG University Faculty and Global Procurement Executive to learn strategies to be considered an efficient and effectice communicator.
Tom Ciardiello
Tom Ciardiello’s strategic sourcing experience includes consulting and senior level global procurement positions with QBE Insurance, Spencer Stuart, Donnelley Financial Solutions, CNA Financial Insurance, Options Clearing Corporation, Chicago Mercantile Exchange along with finance and operations leadership roles with companies including AT&T, GE Capital, Discover Card Services and Arthur Andersen. Tom’s experiences include procurement, auditing, budgeting, financial analysis & process improvement. Tom is a CPA & CPM, holds a Bachelors Degree from Northern Illinois University & an MBA from DePaul University.
Supplier Relationship Management - Why it Matters
As the old adage goes, “What gets measured, gets managed.” But what if you are not actively measuring your suppliers’ performance, or what if the measurements you are tracking are not the ones that actually drive value? To get the best from our suppliers, we must employ those performance metrics that are most relevant to our desired results. In this session, we will share an approach to identifying and selecting the best-fit KPIs for a supplier or category of suppliers, and how you can incorporate these into your supplier relationship management strategies even if you do not have a formal supplier performance tracking system
Elizabeth Zucker
Elizabeth is a value-focused Procurement expert with over 25 years of experience in sourcing and supply chain management. Her specialties are supplier relationship management, total cost analysis, and global sourcing process. Having held executive procurement roles in multiple global companies, she has extensive experience enhancing procurement teams’ ability to deliver greater value, with clients that span a variety of industries. She has co-developed multiple strategic sourcing processes, co-created both the SIG Certified Sourcing Professional and the SIG Certified Supplier Management Professional programs, and has authored four articles on supply management best practices. In addition to community volunteer boards, Elizabeth serves on the CPO Advisory Council of ISM Dallas and as a faculty member for SIG University. She earned her MBA from Georgetown University and her BA from Welleseley College. She co-founded Majel Partners in 2018.
Angela Easterwood
Angela has over 20 years of experience in strategic sourcing, procurement and supply base management. Angela has substantial expertise in category management, process redesign, supplier governance, and organization development. Angela is a Vested © Certified Deal Architect and a Board Member of the CPO Advisory Council of ISM Dallas. She is a contributor to the book, “Strategic Sourcing in the New Economy: Harnessing the Potential of Sourcing Business Models for Modern Procurement”, has published articles and white papers on best practices in procurement, co-created the SIG Certified Sourcing Professional and Certified Supplier Management Professional programs, and serves on the faculty of SIG University. Angela earned her MBA from Southern Methodist University and her BA from Bucknell University. She co-founded Majel Partners, a value-based Procurement consulting practice, in 2018.
Open Discussion and Q&A
Open discussion and Q&A on any topic discussed over this two-hour educational seminar. Revisit discussion points from our Educational Keynote, round out points from our featured discussion topic, and gather insights from your peers.