The continued emergence of Cloud technology; the evolving maturity of Source-to-Pay BPO services; and the continued focus on the standardization of transactional (and some more strategic) Source-to-Pay processes have created an interesting time for organizations to assess new service approaches: the opportunity to assess the bundling technology, BPO, and S2P operations improvements in one structure. Cloud technology has further pushed the discussion for companies to evaluate the shift from CAPEX to OPEX. This is driven in part by the “pay by the drink” models that Cloud services can offer without the large upfront investments, IT team, and support costs of traditional on-premise or hosted license models. There are a number of Cloud models to be considered such as Software as a Service (SaaS) and Platform as a Service (PaaS). These models are now starting to be coupled with BPO services concurrently, BPaaS (Business Process as a Service). While this marrying is more recent, it is getting traction as companies are seeing the cost and standards’ benefits from the Cloud and the advantages of compliance and spend management of BPO. While Cloud technology will continue to evolve along with the value impact of Source-to-Pay BPO there are still risks with these models that each company will need to evaluate.
Date :September 27, 2011 07:00 pm EST
This webinar is only available to SIG Members