The process of managing and monitoring all changes to products and processes. Change management is a critical concept for sourcing because it helps structure the approach for enabling the sourcing decision. For example, it is a necessary concept for outsourcing a specific service to a third party provider and covers such critical topics as communication, governance, accountability, performance management, and knowledge transfer.
The process of managing and monitoring all changes to products and processes. Change management is a critical concept for sourcing because it helps structure the approach for enabling the sourcing decision. For example, it is a necessary concept for outsourcing a specific service to a third party provider and covers such critical topics as communication, governance, accountability, performance management, and knowledge transfer.