Breakout 27: Supplier Relationship Management: Capturing the Next Level of Supplier Value

Thursday, October 15, 2020 - 13:30

Sourcing professionals are uniquely positioned to lead the types of proactive governance activities that deliver value outcomes to the business. Supplier Relationship Management ("SRM") programs help Sourcing to optimize this value. In this presentation, you will learn some tell-tale signs that your SRM activities should be enhanced or expanded, the fundamental elements of a value driven SRM program, and some of the common obstacles to implementing effective SRM across your organization.

You will learn:

  • The business case for enhancing SRM
  • The 5 S's essential to building an SRM framework
  • Some common pitfalls to avoid

Lifecycle Phase: Steady State

Giovani Nieto Giovanini

Vice President of Sourcing

Giovanni has 20 years of supply management experience.  He excels in developing and implementing Supply Chain and Product strategies as well as leading complex contract negotiations. His industry knowledge is wide and includes hosptiality/restaurants/gaming, dental/orthodontics, and utilities.  Giovanni has performed supply chain status reviews to help companies improve their SCM performance and believes in defining and establishing correct supplier-company relationships to enable optimal supply and cost scenarios. He has held leadership positions in top 500 and mid-size companies. Giovanni is bilingual in English and Spanish, holds an MBA from SMU and a BA in Chemical Engineering from Mexico’s Universidad Iberoamericana.

Elizabeth Zucker

Majel Partners

Elizabeth is a value-focused Procurement expert with over 25 years of experience in sourcing and supply chain management.  Her specialties are supplier relationship management, total cost analysis, and global sourcing process.  Having held executive procurement roles in multiple global companies, she has extensive experience enhancing procurement teams’ ability to deliver greater value, with clients that span a variety of industries.  She has co-developed multiple strategic sourcing processes, co-created both the SIG Certified Sourcing Professional and the SIG Certified Supplier Management Professional programs, and has authored four articles on supply management best practices.   In addition to community volunteer boards, Elizabeth serves on the CPO Advisory Council of ISM Dallas and as a faculty member for SIG University.  She earned her MBA from Georgetown University and her BA from Welleseley College.  She co-founded Majel Partners in 2018.

Angela Easterwood

Majel Partners

Angela has over 20 years of experience in strategic sourcing, procurement and supply base management.  Angela has substantial expertise in category management, process redesign, supplier governance, and organization development.  Angela is a Vested © Certified Deal Architect and a Board Member of the CPO Advisory Council of ISM Dallas. She is a contributor to the book, “Strategic Sourcing in the New Economy: Harnessing the Potential of Sourcing Business Models for Modern Procurement”, has published articles and white papers on best practices in procurement, co-created the SIG Certified Sourcing Professional and Certified Supplier Management Professional programs, and serves on the faculty of SIG University.  Angela earned her MBA from Southern Methodist University and her BA from Bucknell University.  She co-founded Majel Partners, a value-based Procurement consulting practice, in 2018.

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