Breakout 19 - Development of a Fully Integrated Corporate Real Estate Platform

Thursday, May 6, 2021 - 12:20

National Grid is one of the largest electricity and gas utilities in the US delivering electricity to approximately 3.4M and gas to 3.6M customers in Massachusetts, New York and Rhode Island. In this case study we will explore how National Grid transformed from a siloed real estate delivery model to a fully integrated strategic platform through organizational realignment and supply chain optimization. National Grid's corporate real estate organization is transitioning from a highly out-tasked outsourcing strategy with over 3,000 suppliers to an integrated strategic partnership for delivery of real estate, projects and facilities management across their 7M SF portfolio. Attendees will learn how a business case for change was built and consensus was acquired from all key stakeholders; we will highlight the challenges that present themselves in these types of regulated environments.

You will learn:

  • The goals and objectives of the initiative
  • The key strategies utilized
  • The outcomes and accomplishments achieved


Robert Paul

Director of Property Services
National Grid

Bob is the Director of Property Services for National Grid and his forward-thinking strategies and leadership has been instrumental in creating value in property management through driving thought leadership, expertise and best practices within the organization. 


Prior to joining National Grid, Bob was the Vice President and head of Global Facilities Services at CA Technologies where he played a key role in leading the implementation of a world-wide Integrated Facilities Management and implementing a best practice supplier governance program. These initiatives provided enterprise  wide efficiencies, standardized operating practices, predictive analytics and automation and enhanced risk management globally. 

Education and Affiliations

Bob did his graduate studies at Long Island University and BA from Iona College.  He has served as Vice President and Board of Directors of CoreNet; Long Island, and been a long time member other industry affiliations; The Uptime Institute, Knowledge Connect, and Utility Industry collaborative benchmarking.

Ingrid Fenn

President & CEO

Ingrid brings more than a decade of major multinational corporate real estate and facilities management expertise to her strategic and operational leadership of SIREAS. 

She works directly with the real estate and executive leadership of SIREAS’ corporate clients in designing strategic plans and service delivery models to cost-effectively meet their business goals. She oversees and provides ongoing project guidance to SIREAS client engagement teams and develops the third-party supplier and outsourcing relationships vital to helping manage clients’ portfolios and facilities. 

She also provides clients expert guidance on facilities management and workplace transformation, the real estate implications of M&A transactions, contract negotiations and lease administration, construction, and vendor management.

As a global real estate strategist and portfolio platform builder, Ingrid brings clients deep expertise in emerging markets, from new region entry to navigating complex matrices of international law and real estate practices.

Before cofounding SIREAS, Ingrid served as Global Head of Real Estate for health products leader Covidien, There, she partnered with the executive leadership team on value-building real estate strategy, designed and led the real estate organization, developed the portfolio (transactions, lease administration and project management services) and facilities management platform, and oversaw 16 million square feet of leased and owned commercial, office, R&D, surgical training and manufacturing facilities globally. 

She generated more than $75 million in real estate savings for Covidien through strategic consolidations, market intelligence, workplace transformation, and strategic sourcing. In addition, she played a lead role in Covidien’s entry into more than 20 new markets and managed the real estate component of all M&A activity, including 30-plus acquisitions and the divestiture of Covidien’s pharmaceutical business. She developed real estate partnership networks to execute transactions in more than 140 markets worldwide.   

Previously, she integrated international real estate strategy with business unit planning internationally for Fortune 100 multinational United Technologies Corporation, whose portfolio encompassed 100 million square feet across more than 5,000 locations.

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