Stacy Mendoza's blog

SIG Speaks to Shirley Hung, Vice President, Everest Group

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Shirley is a Vice President on the Business Process Services team with Everest Group. In this role, she advises senior stakeholders of global services including enterprises, service providers and investors in their strategic mandates and initiatives. She shares her take on the digital transformation – what companies need to do to stay relevant and the trends she’s seeing in the market and the industry.  Shirley will share her expertise on this topic at the Midwestern Regional SIGnature Event in March and the Eastern Regional SIGnature Event in September.

Your presentation at the Midwestern Regional SIGnature Event is about buying digital services for your enterprise--why is this such an important topic?

Digital transformation is impacting entire business value chains. Companies that do not have a plan to migrate from traditional models to focus on digitally led solutions will become irrelevant and obsolete. How organizations approach the building of their digital capabilities can result in real market differentiation, and a large part of that strategy depends on how they partner with global service providers and vendors.

The swift evolution of the digital landscape means procurement and sourcing teams must understand the implications of buying digital services so they can support their business and functional customers in obtaining the best outcomes from their digital strategies.

Stacy Mendoza, Digital Marketing Specialist

This Month at SIG – February

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January saw record low temperatures all over the country and February shows no signs of easing up! Make the most of your time inside by getting caught up on the latest industry research from the experts at GEP, Coupa, Forrester and RapidRatings. Or if you’re itching to get outside the office, consider attending the Executive Immersion Program in New York City on February 7.

Executive Immersion Program with Morgan Lewis

Morgan Lewis Offices, New York City
February 7

The powerhouse team from Morgan Lewis Law will be holding a masterclass on contract drafting, complex negotiations and artificial intelligence in sourcing. Morgan Lewis Partner Edward Hansen draws from his years of experience to discuss the principles of contracting and how to negotiate a transformational deal. You can expect controversial topics and lively discussions.

This interactive masterclass will include direct examples from experienced and innovative industry leaders who focus on information technology-enabled transformation as well as customer and vendor outsourcing deal management. This workshop is specifically designed for business leaders, practitioner sourcing professionals, and in-house counsel who work together to create value for their organizations.

New Industry Research

Addressing the Services Spend Management Challenge

Coupa Software commissioned Forrester Consulting to evaluate the state of services and contingent workforce management, addressing the unique set of challenges firms face, the kinds of software tools needed to support services spending, and the internal adoption and usage of these tools.

 

Stacy Mendoza, Digital Marketing Specialist

SIG Speaks Weekly Briefing - January 28

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This week closes out the first month of 2019 and we hope you are on track to meet your weekly, monthly and quarterly goals. This week, take a dive into industry research on contingent workforce management, explore SIG University's spring courses and get the details on a new masterclass at the February New York Executive Immersion Program.

Free Industry Research

Coupa Software commissioned Forrester Consulting to evaluate the state of services and contingent workforce management, addressing the unique set of challenges firms face, the kinds of software tools needed to support services spending, and the internal adoption and usage of these tools. 

SIG University Spring Enrollment is Open

Although we're in the midst of winter, spring is around the corner! Spring is the time for things to renew and refresh. Why should your professional development be any different? SIG University's spring sessions start on April 15th.

Students and teams who enroll by March 15th will receive a 15% early enrollment discount! Don't leave savings on the table, get started today!

New York City Executive Immersion Program

When: February 7, 2019 at 8:30am - 4:30pm

Where: Morgan Lewis Offices in New York, New York

Stacy Mendoza, Digital Marketing Specialist

SIG Speaks Weekly Briefing - January 21

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Here's your weekly briefing of thought leadership, networking events and training. We hope to see you at one of our new Regional SIGnature Events taking place across North America this year. Can't make it to an in-person event? Join us online for a webinar covering the latest trends, topics and solutions. 

A Turn of Events in 2019

The new Regional SIGnature Events are designed as exciting, one-day “mini-Summits” to help you connect to one another on a deeper level, learn from each other and grow your professional network beyond your city limits. These events are always free for buy-side members and are built around team engagement. Director-level and above attendees will participate in an Executive Roundtable while your team spends the morning in a deep-dive learning exercise with an expert on a top-of-mind issue. Visit our website to learn more about what to expect, see who's speaking and when we'll be in a region near you!

 

Supplier Financial Health Analytics

When critical supply chain partners are financially weak, they become more likely to be the source of unpleasant surprises. Such supplier problems can damage a company’s brand reputation and sales. To avoid surprises, companies can leverage risk management strategies and predictive analytics to gain visibility into latent supply chain risks. 

 

Thought Leadership Webinar

Hey Nineteen: Procurement's Playbook for 2019

When: January 29, 2019, at 1:00pm ET

Stacy Mendoza, Digital Marketing Specialist

SIG Speaks to Edward J. Hansen, Partner, Nelson Mullins

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Edward J. Hansen brings more than 20 years of experience representing clients in technology transactions that involve significant business change. If you’ve attended a SIG Summit, then you are likely familiar with Ed and his work. In addition to being an active speaker at industry conferences, he has authored and presents the “terms and conditions” module of the SIG University certification program, regularly conducts contracting master classes (including for SIG’s Executive Immersion Program), serves on the advisory board of the Shared Services and Outsourcing Network, and is a regular guest lecturer at New York University’s Executive Master of Business Administration program.

You have a lot of experience representing clients in technology transactions. What are some examples of how technology has changed or impacted the way you approach your job?

The technology in place at any given time actually has little impact on how I approach my job. What does impact my job is the fact that the technology landscape when the deal is two years old may not be the same as it was when we went out to RFx.

I started working in the technology space in 1993 and spent almost a decade working with companies who were undertaking reengineering efforts. What I learned, mostly through trial and error, is that the process you go through in procuring and contracting for transformational technology is at least as important as the contract that emerges. Because of the velocity of change, the relationship you form during the process is often what carries the deal, and the contract has to reflect that.

Stacy Mendoza, Senior Marketing Manager

SIG Speaks Weekly Briefing - January 14

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It's a new week with new priorities! Have you mapped out what you want to accomplish this week? To help you achieve your goals and get to Friday, here's a run-down of what's happening in sourcing and procurement.

SIG University

One week to go! Next Monday, we have a fantastic group of students preparing to start their journey to certification in sourcing, supply management and third party risk. Enterprises such as Fidelity Investments, Florida Blue, Honda North America, Moody's, USAA and more are participating. You still have time to join them, but don't delay!

Contact us for more information or download the course catalog to learn more about each program's curriculum.

Supplier Diversity Survey

Is supplier diversity a priority in your organization? Are you interested in learning how your program compares with peers? Hackett Group invites you to participate in the 2018 Supplier Diversity study and gain key insights into how organizations are managing their supplier diversity programs.

Stacy Mendoza, Digital Marketing Specialist

SIG Speaks Weekly Briefing - January 7

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It's the first full week after the holidays and you've undoubtedly got a full inbox and busy schedule. Here's a run-down of the resources, events and deadlines that help SIG delegates do their jobs better. 

New York City Executive Immersion Program

When: February 7, 8:30 a.m. - 4:30 p.m.

Where: Morgan Lewis Offices, New York, New York

Our Executive Immersion Program agenda topics include contract drafting, negotiation techniques and automation in sourcing. This program is highly interactive and your team will come away with immediately implementable takeaways. Register in advance to attend.

Topics include:

  • Buying Technology in a Time of Disruption -- Ed Hansen, Partner, Morgan Lewis

    In this workshop, paradigms will be discussed that leverage the “business value–deal process–negotiation–contract” connection; encourage sourcing, technology, and business alignment; and improve deal ROI, while minimizing and managing the risks that matter most. This program will be presented against the backdrop of complex ITO and BPO, digitization, automation, and the move to new delivery models, such as DevOps and hybrid cloud. 

Stacy Mendoza, Digital Marketing Specialist

This Month at SIG – January 2019

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Innovation and transformation were dominant themes in the industry in 2018, so it only makes sense to move forward with those concepts in 2019. This month, SIG presents a new events format to help your team cultivate innovation and foster teamwork throughout 2019, enrollment is open for SIG University’s online certification programs and we have two new webinars that will help jumpstart your 2019 goals.

Save the Date for These 2019 Events

After feedback from the SIG Advisory Board, event attendees and our delegates, this year’s SIG events will follow a new format to give you and your team a fresh perspective and space to develop new strategies.

The most transformative change is the Regional SIGnature Events, which are one-day events for executives and their teams to network, swap ideas, engage in interactive discussions, participate in training workshops, and learn from industry analysts and experts who promote innovation and work to solve key challenges in the industry. Separate, concurrent roundtables for executive-level and delegate-level attendees will put you and your team in the company of peers from that region’s Fortune 500 and Global 1000 companies.

Mark your calendar for these events that break the cycle of dry, traditional training and will get your team excited and engaged. 

Stacy Mendoza, Digital Marketing Specialist

Is Supply Chain Software Risky Business?

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Keynote speakers, thought leaders and industry publications show no signs of slowing when it comes to evangelizing the benefits of the supply chain’s digital transformation. With its promises to save you time and money, the market has exploded with offerings of cloud-based solutions, IoT devices and a legion of outsourced practitioners who can make all of your spend visibility and risk management dreams come true. But for all the benefits touted, what is often left out of the conversation is the topic of security, especially as it relates to third-party vendors.

The Path of Least Resistance

As hackers become cleverer in their approaches, they’ve moved from directly attacking large organizations to exploiting vulnerabilities and penetrating third-party cloud software, apps and IoT devices to implant malware directly into the software or steal login credentials. “The challenge with supply chains is that they are multifaceted and there are many places where a hacker can enter,” says Brandon Curry, Senior Vice President with NTT Communications. Curry, who is also a Certified Ethical Hacker, frequently reports on trends in cloud and supply chain software security. He notes that the top cost of a supply chain breach is legal and reputational costs, with software supply chain attacks costing an average $1.1 million per attack globally.

Compromised software is one of the primary causes of supply chain software breaches, and the damage isn’t limited to grabbing customer credit card numbers or personally identifiable information (PII). Hackers are also looking to steal intellectual property, mine your customer base, counterfeit your product and take over your market share.

Stacy Mendoza, Senior Marketing Manager

This Month at SIG – December 2018

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And just like that, it’s nearly the new year! With a few weeks left in 2018, you still have time to achieve the professional goals you set earlier in the year. Squeeze in some last-minute training by registering for a webinar, join us as a presenter at a regional SIGnature Event or Global Executive Summit, or consider becoming a contributor to Future of Sourcing Digital.

December Webinars

The Buck Starts Here: Building a Winning Business Case to Transform P2P
Presented by: Zycus
December 6

This webinar will focus on best practices for creating and executing a business case for a Procure-to-Pay (P2P) transformation.

Utilizing a case study that highlights the “flight plan” of Curtiss-Wright, a manufacturer that traces its origins back to the Wright Brothers, webinar attendees will learn how the company transformed its P2P process to arrive at a more strategic destination after discovering imbalanced resource allocation that led to procurement resources spending 80 percent of their time on just 5 percent of the total spend.  

The Services Spend Management Challenge
Presented by: Coupa
December 11

Looking to control and optimize your services spend more effectively? Join this webinar with Coupa for a deep dive into a comprehensive solution that includes advanced services and contingent workers.

You’ll learn how the right technology can streamline your services procurement process and see firsthand how the right solution can enable you to drive more adoption, accelerate your time to value and reduce costs.

Register for your virtual seat now. Can't join at the date and time listed? You can still register to get the on-demand recording!

Stacy Mendoza, Digital Marketing Specialist

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