SIG Speaks Blog

How to Become a Certified Intelligent Automation Professional

Intelligent process automation technologies allow your team to focus on more strategic business objectives.

SIG University’s Certified Intelligent Automation Professional (CIAP) program is an online certification program for working professionals who seek to become more efficient and free up team resources by automating repetitive, rules-based activities. An investment in the CIAP designation will provide your team with a holistic understanding of Intelligent Process Automation technologies so they can focus on more strategic business objectives.

Outlined here is more information on the benefits of a CIAP designation, as well as a profile of who would benefit from the program.  


What is Intelligent Process Automation?

Intelligent Process Automation (IPA) is an evolving set of software technologies that can be used singly or in combination to automate repetitive, rules-based routine tasks. The Intelligent Process Automation technologies are broadly categorized as:

  • Robotic Process Automation – Handles repeatable, routine and predictable tasks
  • Cognitive technologies – Have the ability to be trained to read variable inputs and determine what actions to take under different circumstances.
  • Workflow orchestration – Manages work between different IPA technologies, legacy systems and human workers.
  • Virtual agents – Use voice or text chat for direct interaction with users.

The key to true Intelligent Process Automation is how to combine the above-mentioned tools to solve end-to-end business problems. 

James Swinford, CEO, Virtual Operations

SIG Speaks to Paul Polizzotto

The CEO and Founder of Givewith shares how the Service-as-a-Software solution generates social impact funding opportunities for nonprofits.

Paul Polizzotto is the CEO and Founder of Givewith, a Service-as-a-Software solution that generates social impact funding opportunities for nonprofits that can be embedded into transactions between buyers and suppliers. As a social entrepreneur, he brings his expertise as the former founder of EcoMedia, which directed more than $100 million in funding and resources to environmental, education and community health and wellness programs across the country, improving the quality of life for more than 60 million people. Here he talks about the role of ESG scores on a company's bottom line and ways that sourcing and procurement can initiate cultural change in their organizations.


 

Givewith is a social impact technology platform – what does that mean and how does it work?

Givewith is a social enterprise creating innovative solutions that bring together companies and nonprofits to generate real, measurable impact – while simultaneously driving unprecedented business value. Givewith Enterprise is a SaaS solution that generates business-relevant social impact funding opportunities that can be seamlessly embedded into any transaction between a buyer and a supplier.

Here’s how it works:

Our platform analyzes companies’ sustainability and CSR performance based on robust data that’s important to their customer base and the investor community – enabling their company to amplify its strengths and improve weaknesses. The Givewith algorithm aggregates these insights and identifies the most effective nonprofit programs, which the buyer can easily add into any of their RFPs.

Stacy Mendoza, Senior Marketing Manager

RegTech and the Role of Third-Party Risk Management

As risk and compliance management professionals look to RegTech companies to assist with their legal, regulatory and compliance mandate, it’s important to have a solid third-party risk management program in place to make risk-informed decisions for the extended enterprise.

In highly regulated industries, there are seemingly endless regulatory and compliance requirements and activities, and they often are inseparable from the underlying risk management activities themselves, including those for third parties.

Since the 2008 financial crisis, the U.S. has arguably become the most complex and costly jurisdiction for regulatory compliance. An article published by World Economic Forum on enterprise risk management points out that banks are “less experienced with non-traditional threats such as cyber risk, strategic risk, operational risk, regulatory risk and legal risk. Making matters trickier, these risks aren’t easily quantified.” The authors also note that “the growth in such risks is virtually unprecedented in the history of banking. This puts a premium on firms’ abilities to make connections and to recognize the complex whole is far greater than the sum of its parts.”

The financial services sector leads the pack in terms of the amount of regulation it is subject to, including the compliance challenges, regulations and laws in near and far-flung jurisdictions, as well as the cost and complexity of compliance, risk management and governance practices. This sector is not alone is the endless struggle to balance costs and compliance. Healthcare, oil and gas, and the tech sector are also struggling with the cost and complexity to managing sector-specific risks and compliance.

>>More from Linda Tuck Chapman -- Third Party Risk Management: An Opportunity for Procurement<<

Linda Tuck Chapman, President, Ontala Performance & Education Solutions

This Month at SIG – January 2020

As the world’s supply chains brace for more uncertainty, the best thing that you can do is prepare yourself to stay ahead of the competition.

2020 will be a big year for many reasons: it’s not only the start of a new decade, but the upcoming presidential election will have enormous impacts on businesses and economies across the world no matter who occupies the White House. As the world’s supply chains brace for more uncertainty and try to read the presidential candidates’ tea leaves, the best thing that you can do is prepare yourself to stay ahead of the competition.

SIG University Offers New Intelligent Automation Certification

Kick off the new year with a professional certification from SIG University! Now offering four certifications, SIG University has partnered with Virtual Operations to provide advanced training on Intelligent Process Automation. Ready to take your expertise to the next level with cutting-edge training? Check out the four certification programs offered below, classes begin January 20.

Stacy Mendoza, Digital Marketing Manager

The Year's Best Articles in Future of Sourcing Digital

Read the best-performing sourcing and procurement articles from 2019.

2019 was an amazing year for sourcing. We witnessed greatness as the Future of Sourcing Awards showcased some of the most innovative projects, individuals and teamwork the sourcing industry has seen. The pages of Future of Sourcing, SIG's sourcing and procurement thought leadership publication, gave great insight into trends and best practices of the year as well. Below are the top articles of 2019 from Future of Sourcing that you don't want to miss. I hope these give you inspiration and motivation to innovate processes and implement change inside your organization in 2020.


 

How Digital Technology Will Transform Talent Acquisition

Today, intelligent automation and machine learning are boosting productivity and optimizing a wide range of back-office operations. How are these emerging technologies changing the way we find talent? Helen Castor gives us some insight.

READ MORE >>

6 Best Practices for Successful Last Mile Delivery

The growth of e-commerce is fueling the parcel delivery market. Learn more about best practices in the crucial stage of the delivery: the last mile.

READ MORE >>

Hailey Corr, Senior Marketing Professional

Drive an Effective Governance Program with Technology

Artificial intelligence and machine learning technology can help organizations foster a culture of innovation with their third parties.

Jai Chinnakonda, co-founder of a provider technology start-up, enrolled in SIG University's Certified Third Party Risk Management Professional (C3PRMP) program to learn how he can better serve his clients by gaining a more thorough understanding of third-party risk management best practices.

In the C3PRMP program, students focus on best and emerging practices to identify, assess, manage and control third-party risk throughout the lifecycle of relationships, and learn how to align risk fundamentals and frameworks with risk culture to develop the essential tools and controls for effective governance.


The digital age is seeing an increased dependence on third-party service providers of varying sizes – including start-ups – to meet the challenges of technological innovation, cost, demand for service excellence and heightened competition. 

Organizations are often locked in a love-hate relationship with their vendors as they struggle to meet expectations, sometimes both ways. In today’s digital journey, no organization can thrive on its own. To create true value for your organization and help meet business objectives, your organization will need to build a lasting relationship with your third parties. Organizations will need to adopt the art and science of engagement.

The business ecosystem is experiencing a fundamental shift. Organizations are moving away from purely cost-savings partnerships to value-generating risk-sharing partnership models. As the third-party ecosystem grows, the ability to manage and govern third parties is becoming more critical to success.

Jai Chinnakonda, Co-Founder, ENGAIZ

SIG Speaks Weekly Briefing - December 23

Here's your weekly update on the latest thought leadership, networking events and training with SIG. 

Complimentary Location Market Report

Everest Group provides SIG buy-side members with a complimentary location report on Poland. The report helps sourcing practitioners stay ahead of competition in understanding key market dynamics and the related opportunities presented by this location.

 

2019 Annual Default Review

Download RapidRatings' 2019 Annual Default Review to find out the top five supplier red flags and top five industries to watch out for.

Future of Sourcing Articles

Liberty Source CEO, Cindy Gallagher explains how impact sourcing can meet the demands of business while also giving back to the community.

Carlos Meléndez, COO and co-founder, Wovenware gives his insights into the ways IT outsourcing is changing and the drivers behind those changes.

 

SIG Partners with Spend Matters

Tap into a wealth of benchmark data to identify which procurement software provider best meets your organization’s specific technology needs with Spend Matters' SolutionMap Accelerator. SIG buy-side members receive a 20% discount.

Hailey Corr, Content Manger

3 Sourcing and Procurement Trends for 2020

SIG's CEO and President Dawn Tiura shares her thoughts on the sourcing and procurement trends that she predicts will move the needle for our profession in the next year.

As we settle into the holidays and celebrate with family and friends, we also look to a new decade. Absent a downturn economy, it’s hard for some to understand the importance of a strong procurement and sourcing organization. But we are so much more than just a cost-savings industry. While we are seen as an overhead, we really are the engine that keeps the company on course.

Rather than looking back at all the gains our industry has achieved this year, here are my thoughts on some of the exciting trends that I believe will pick up momentum in the next year.

1. Elevating the Role of Strategic Sourcing

Without strategic sourcing, we would not be able to improve cost, quality and service levels while guarding against third-party risk. Without the strength of our negotiations, contract development, business insights and supplier relationship management, we would fail on safeguarding our supply chains against human trafficking, conflict minerals and child labor.

I’m seeing more interest in third-party risk management from boards and company executives, and in my conversations with them, it’s clear that more resources will be devoted to supporting sustainability initiatives and the ability to act on business insights.

Dawn Tiura, President and CEO, SIG

SIG Speaks Weekly Briefing - December 16

Here's your weekly update on the latest thought leadership, networking events and training with SIG. 

Managing Spend within a Gig Economy

Coupa and Forrester have come together to provide an on-demand webinar on how to better source, procure and manage your contingent workforce within your increasing external services spend.

 

Artificial Intelligence and Its Impact On Procurement and Supply Chain

Read how GEP is breaking down some of the essential AI concepts and showcasing the game-changing applications that they believe are most relevant in procurement and the supply chain.

Future of Sourcing Articles

James Simmons walks us through what total talent management is, how we are doing it wrong and how we can start to do it right.

Martin Stark delves into the idea that companies wanting to meet the "social conscience" expectations of their customers must now focus their efforts on developing the capabilities of the circular economy.

Hailey Corr, Content Manger

4 Steps to Build a High-Functioning Team

Implementing Dr. Bruce's Tuckman's four stages of group development

While enrolled in SIG University's Certified Supplier Management Professional (CSMP) program, Omar Khweiss was able to contribute his expertise to help his distributed team grow, face up to challenges, tackle problems, find solutions, plan work and deliver results.

The CSMP program exposes students to leading-edge training on contract administration, compliance, risk mitigation, performance, governance operating models, talent management support, transformation and more to help companies put effective governance programs in place.


During a recent visit to my company’s headquarters, I met some of my fellow senior buyers for a team project that we are embarking upon together. We all come from various regions of North America and this was our first time working together. Coincidentally, the meeting took place during my last week of SIG University’s Certified Supplier Management Professional program. I took the initiative to implement Dr. Bruce Tuckman’s group development process discussed in Module 7 to help the team dynamic evolve. As prescribed, I utilized the forming, storming, norming and performing stages from his theory to take full advantage of this prime opportunity to all share collectively in real time.

Stage 1 - Forming

We started off with the initial stage of forming. On day one, we asked our manager why we were selected to be a part of this team as well as what was expected of us. Our manager presented his vision for the team but also gave us the sense that we’d work independently since we all hold seniority within the procurement division of our company.

Omar Khweiss, Senior Buyer, J.R. Simplot Company

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