How to Become a Certified Intelligent Automation Professional

Intelligent process automation technologies allow your team to focus on more strategic business objectives.

SIG University’s Certified Intelligent Automation Professional (CIAP) program is an online certification program for working professionals who seek to become more efficient and free up team resources by automating repetitive, rules-based activities. An investment in the CIAP designation will provide your team with a holistic understanding of Intelligent Process Automation technologies so they can focus on more strategic business objectives.

Outlined here is more information on the benefits of a CIAP designation, as well as a profile of who would benefit from the program.  

What is Intelligent Process Automation?

Intelligent Process Automation (IPA) is an evolving set of software technologies that can be used singly or in combination to automate repetitive, rules-based routine tasks. The Intelligent Process Automation technologies are broadly categorized as:

  • Robotic Process Automation – Handles repeatable, routine and predictable tasks
  • Cognitive technologies – Have the ability to be trained to read variable inputs and determine what actions to take under different circumstances.
  • Workflow orchestration – Manages work between different IPA technologies, legacy systems and human workers.
  • Virtual agents – Use voice or text chat for direct interaction with users.

The key to true Intelligent Process Automation is how to combine the above-mentioned tools to solve end-to-end business problems. 

What is the purpose of the Certified Intelligent Process Automation program?

The underlying cause of why many organizations fail to realize the true benefits of intelligent process automation is a lack of sufficient discipline. This program will educate students on Intelligent Process Automation technologies to understand their capabilities as well as limitations; introduce disciplined approaches to automation program structures and advise what delivery techniques to use in common scenarios; help students identify viable automation candidates and how best to prioritize those selected.

At the end of this program, the student will have a holistic understanding of Intelligent Process Automation technologies and how to move above tactical process automation, reaching automation-enabled transformation.

>>Video: Intelligent Process Automation Explained<<

What is the learning format of the Certified Intelligence Automation Professional program? 

SIG University’s Certified Intelligent Automation Professional program is a six-week online program designed for the time-constrained professional. Created by Virtual Operations – specialists in digital transformation and Intelligent Process Automation – students will be introduced to automation technologies, learn how to identify the correct opportunities to build, run and sustain a successful automation program, and will understand the true potential of IPA technologies when adopted correctly. 

Who should enroll in the Certified Intelligence Process Automation program?

Business leaders, executives and managers who work in corporate settings, government or academia could all benefit from adopting Intelligent Process Automation technologies. This program introduces the technologies that can be used to transform operations, provides insight into how Robotic Process Automation is the best starting point and the methods that have been proven to successfully run an Intelligent Process Automation program in order to reach automation-enabled transformation. 

This program is meant for anyone who fully appreciates the need to transform operations through automation and is interested in running a successful, scalable and efficient automation program. The program will provide practical, tested and reliable ideas on how to thrive with intelligent automation tools. The program is supplemented with relevant and recent resources, created by industry thought leaders and world-leading research organizations.

Should I enroll even though my organization doesn’t have any automated processes in place? 

Absolutely! When it comes to automation, the question is no longer “if” but “when.” This program provides an ideal foundation for teams and organizations looking to learn more about the capabilities, possibilities and limitations of intelligent automation technologies. If your team or organization has not yet begun implementing automation technologies and needs guidance; needs direction in order to progress past pilot stages; or those who have started their digital journey but are not realizing the expected benefits.

Visit SIG University for an overview of the Certified Intelligent Automation Professional program, learning outcomes and curriculum guide.

James Swinford, CEO, Virtual Operations

James has over 12 years’ experience in business process Automation. He worked for Fidelity Investments for 6 years prior to joining Virtual Operations In 2013. James’ role focused on Operational Architecture/Design and Automation within the Financial Services Sector. He was responsible for setting up and establishing the Robotic process automation group within Fidelity. In 2013 James joined Virtual Operations as the Director of Professional Services. Initially his focus was on growing the Global Professional Services team in order to establish Virtual Operations as the market leader in Automation advisory, support and delivery services globally.

In 2017, James transitioned into the role of Virtual Operations CEO. Leveraging his vast automation and industry experience he has been key to the successful growth of Virtual Operations in the Automation market place.