They’re in the supermarket, the library and active war zones. They’re on the farm, in schools and even in our own homes. Robots are everywhere. This may sound like the pretense to some futuristic, action-packed Hollywood film but it’s our reality in 2016 and at times it's a somewhat frightening one.
Robots are taking over jobs in nearly every industry imaginable and continue to replace human workers every day. This is one of the biggest fears for those of us who are Millennials. In a world where a bachelor's degree may not get you an entry level job right out of college...or where companies are looking for recent graduates that miraculously have a minimum of 3-5 years experience, the loss of any type of job is terrifying. Really. I understand that jobs that are repetitive and task-oriented in nature, like those in the automotive and textile industries, are most at risk. But there are other "college-level" jobs that are also ripe for the picking, including bank tellers and low-level accountants. Does this mean it's time for us to panic? On the contrary. Other jobs will thrive and will allow our generation a chance to be engaged in our work in a way that hasn't been seen before. If we aren't burdened down by having to do jobs that are more repetitive and even potentially menial, it allows us more time to be innovative and creative.
Much has been written recently about robotics. If you Google it, the most common word you will see in articles about robotics is “hype.” In fairness, it’s generally in the form of a question…it it hype? Is it more than just hype? Is the promise of artificial intelligence finally here? For the past two years Robotic Process Automation (RPA) and Artificial Intelligence (AI) have become more prominent conversations at SIG Summits…and the word on the street is that these are no longer just futuristic concepts. They are real. Much of what is out there centers on the idea that automation is just a passing IT fad. But I’m not buying it. I’ve looked behind the curtain and I’m drinking the Kool-Aid. (Nothing like mixing a few metaphors.)
Concerns abound that automation will take away jobs, and in an era where we are still feeling the effects of the 2008 recession the threat of job loss is daunting…haunting even. But is that is the most important aspect of robotics? Yes, it could take jobs away but robotics are most easily applied to positions that are repetitive and process-oriented, so the premise is that the people in those jobs can then be redeployed to more strategic roles. Gartner uses the term “automation arbitrage” to describe RPA and in effect, that is just what it is. But there are so many more possibilities with it.