A measure, reference or standard for comparison; this performance level is recognized as the standard of excellence or target for a specific business process. Any metric that is being used to compare actual performance against.
To view a list of resources available on the SIG website on this topic, click here
A measure, reference or standard for comparison; this performance level is recognized as the standard of excellence or target for a specific business process. Any metric that is being used to compare actual performance against.
To view a list of resources available on the SIG website on this topic, click here