SIG Resource Center

Assessing Cultural Fit During the RFP Process - No-Divorce - Outsourcing

A good cultural fit is one of the most important hallmarks between a successful and unsuccessful outsourcing relationship. Cultural fit assessment is far less structured than defined processes that help you quantitatively evaluate the service provider s solution, capabilities and pricing. To decide whether your company and the service provider will have a comfortable cultural fit, you'll have to assess their behavior during the bid, selection and contracting phases.

The full content of this page is only available to SIG Members.