Analytics to Action: How To Turn Customer Data Into Profit


Date :November 22, 2011 07:00 pm EST
This webinar is only available to SIG Members

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Presented By:
Firstsource



Hidden deep in your interactions with your customers is a treasure trove of data. Learn how other companies have turned their customer interaction data (voice, chat, email, social media, web traffic) into information, information into knowledge and knowledge into action to improve productivity and increase sales.

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