Washington, D.C. 2018 Summit Sessions

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SIA
March 26, 2018
1:00 PM
- 5:00 PM
SIG Innovation Accelerator Meetings
 

Open to all delegates. Agenda and meeting objectives to be announced. 

The SIG Innovation Accelerator (SIA) combines the collective knowledge and strengths of SIG’s buy-side companies to create new products and evaluate meritorious mid-stage products in the Source through Supply Chain (SSC) space. SIA is driven by its Leadership Council, comprised of 24 member CPOs.  

To help ensure a robust pipeline of innovative products, SIA also works with select mid-stage and earlier-stage providers to assist them in product development and market penetration. SIA works with SIG members to find and fill gaps in technology that can help the C-Suite drive strategic impact, improve profits and mitigate risk. In turn, SIA help these emerging technologies accelerate their acceptance in the market by assisting them in their development cycle with real time industry feedback.

More information at https://sig.org/sig-innovation-accelerator

GS_TUE_AM
March 27, 2018
8:00 AM
- 9:00 AM
Inside the White House: Getting to the Top with Character
Presented By: Steve Ford - The Son of Former President Gerald R. Ford, Actor and Inspirational Speaker, Steve Ford The Son of Former President Gerald R. Ford, Actor and Inspirational Speaker

During this presentation, speaker Steve Ford will share the tools that led his parents, former President Gerald Ford and Betty Ford, to success in the White House as well as his own success in Hollywood as an accomplished actor. He focuses on such issues as leadership, overcoming adversity, the value of a strong family unit, living with values and character, setting and juggling priorities, and making the right choices in life. His unique position as the President's son provides him a unique perspective in relating a broad range of experiences, such as being 18 years old and having ten Secret Service agents as constant companions, his father's leadership in taking over the reins of the presidency following the resignation of Richard Nixon, two assassination attempts on his father's life, and his mother's bouts with alcoholism and breast cancer.

WS01
March 27, 2018
9:20 AM
- 10:20 AM
Doing Deals at a Time of Changing Technologies
Presented By: Morgan Lewis

In times of exponential change it's important to remember that there are certain principles that apply across technologies. This session will explore fundamental deal principles that will help to achieve ROI regardless of the technology that is driving your business transformation. 

WS02
March 27, 2018
9:20 AM
- 10:20 AM
Roundtable Discussion: Get Ahead of the Curve and Be the Change
Presented By: Genentech, Russell Investments, Ontala

Our profession is undergoing a change in current. Yet to lead the change, meet rapidly rising expectations, keep or earn that ""seat at the table,"" attract and retain the best talent and leverage new technologies and big data, we need to be the change. This facilitated roundtable discussion will explore:

  • Significant changes in business partners' needs and expectations
  • Emerging or expected changes in the way we work
  • Where our profession is headed 
  • Tools and technologies that we are or should be embracing
  • How our skills and expertise need to change
  • Attracting and retaining top talent for today and tomorrow

Please bring your ideas, concerns and an open mind. The goal is to network, expand our knowledge and thinking, and to leave feeling better equipped to lead change as a result of this fast-moving, facilitated discussion.

Lifecycle: Initiation
WS03
March 27, 2018
9:20 AM
- 10:20 AM
Getting a Seat at the Table as Your Company Advances Their Sustainability Strategy
Presented By: Vail Resorts, Global Sourcing Council

Sustainability is quickly advancing up the list of priorities for executives. This session will explore how Procurement can gain a seat at the Board room table in setting and executing sustainability strategies. We will explore basic frameworks and tools that can be leveraged, as well as share practical examples that can drive results with little investment. Whether your company is well down the path or just beginning the journey, the goal of this session is to spark Procurement professionals to take a leadership role in driving the sustainability agenda.

Learning Objectives
  • How to tell/sell the sustainability value story
  • A framework for sustainable sourcing
  • Tools to enable sustainable sourcing
Lifecycle: Initiation
WS04
March 27, 2018
10:35 AM
- 11:35 AM
Managing Third Party Vendor Risk While Working with Service Providers
Presented By: The Santa Fe Group, Shared Assessments Program

The role of third party vendors is expanding and history has shown us that data protection and privacy are paramount. This session will discuss current threats in using third party vendors and how you should address those risks while also meeting or surpassing compliance and regulatory expectations, overcoming technological challenges and performing due diligence. Professionals involved in third-party onboarding, maintenance and monitoring will find this session most informative.

Learning Objectives
  • How to understand various vendor landscapes in the context of business, regulatory and technological challenges
  • How to perform basic due diligence prior to your business relationships
  • How to recognize the risks that service providers present and the steps to minimize them
  • How to realize the unforeseen consequences of unintended data transfers by service providers
Lifecycle: Initiation
WS05
March 27, 2018
10:35 AM
- 11:35 AM
Procurement Transformation and the Digital Workplace
Presented By: GEP

As smart procurement teams seek to create new sources of value and productivity by transforming processes and practices, leading IT organizations are spearheading the creation of the Digital Workplace: a new fully-integrated environment for the whole business. Procurement needs to join the party and work with IT to define how this new Digital Workplace can serve Procurement, and how it can help Procurement serve the enterprise. In this session we will examine the drivers behind digital transformation and the digital workplace, see why doing nothing is not an option and take some lessons from a real-world case study on how to begin the transformation process.

Learning Objectives
  • Where the restrictions on productivity are coming from
  • What the Digital Workplace of the future might look like
  • The vital role that workers have in driving the success of transformation
  • How the rules for selecting new technology have to change to ensure future success
Lifecycle: Optimization
WS06
March 27, 2018
10:35 AM
- 11:35 AM
Auctions are NOT Dead
Presented By: Former Head of Procure to Pay at Google , SynerTrade

Learn how Google achieved a 4% better rate reduction than traditional paper RFP's by completing over 1,500 auctions and taking $8 billion dollars of spend through auctions. The use of e-Auctions is not going away anytime soon, but don't be fooled. Using e-Auctions is not just about great software. It's about ensuring management adopts first-rate tools and processes for holding auctions, while making certain procurement teams are bought into best practices to speed-up negotiations, and quickly establish the most accurate market pricing. 

Learning Objectives
  • How using e-Auctions can strengthen your supplier qualification process
  • Why choosing the lowest bidder isn't always your best bet
  • What to watch out for
  • Why e-Auctions are here to last
Lifecycle: Optimization
WS07
March 27, 2018
1:25 PM
- 2:25 PM
What Comes After Sourcing?
Presented By: Insight Sourcing

In an analysis of over $1.5 trillion in spend data for hundreds of diverse companies, a troubling data point for procurement leaders has been identified: on average, organizations are only achieving 50-60% of their projected savings. We often hear that a CFO's biggest complaint about their procurement group is, that they "tout big savings but it doesn't show up in the P&L." We all know that there are many reasons for this, but our observations in the data suggest that - in some cases - their concerns are legitimate. This session, aimed at CPOs responsible for both projected and realized savings, will outline the steps to stop the savings leakage by implementing robust savings tracking and category management before launching any strategic sourcing project.

Learning Objectives
  • The causes of savings leakage within most organizations
  • Strategies for solving savings leakage
  • How to become more aligned with CFO expectations
Lifecycle: Initiation
WS08
March 27, 2018
1:25 PM
- 2:25 PM
Alignment, Alignment, Alignment: Why to, When to and How to
Presented By: Vantage Partners

In Sourcing and Procurement we add the most value when we are able to bring our stakeholders with us as we blend category insights with strategic relationships. But stakeholders are not always ready to follow, or even willing to engage. The levers we use to "get a seat at the table" sometimes make us seem more like a necessary evil than a trusted partner. In this workshop Vantage Partners will share a set of tools that every procurement professional should have available to develop and execute an effective stakeholder engagement strategy.

Learning Objectives
  • How to map (and navigate) a complex stakeholder landscape
  • Why some of your stakeholders are right to resist, and what to do about it
  • When to ask for feedback and when to call the question
Lifecycle: Optimization
WS09
March 27, 2018
1:25 PM
- 2:25 PM
Leverage the Power of B2B Networks and eProcurement
Presented By: Determine

A network is a combination of both transactions and collaboration; document transfer is one part of it, but collaboration around performance management and quality are equally important. Attend this session to learn how private marketplaces and digital procurement platforms can bring the future of buying to your organization. You will learn how suppliers networks and technology platforms working together can bring new adaptability, control and innovation to your procurement practices.

Learning Objectives
  • How to implement your own private marketplace and enter the modern era of business buying
  • How to improve user experience and increase the adoption of suppliers in your network
  • How to increase the visibility of unknown risks
Lifecycle: Initiation
WS10
March 27, 2018
2:40 PM
- 3:40 PM
Supplier Diversity: The Why, the How and the First 90-Days
Presented By: California Water Service Group

Supplier diversity or diversity in contracting are programs that can be either mandatory (i.e., requirement to fulfill state or federal contracts) or voluntary (i.e., procurement/social responsibility strategy). In this workshop, we will discuss both instances and review their benefits (e.g., competitive advantage, cost savings, supply chain excellence, etc.) and consequences of non-compliance (e.g., penalties, public and community relations, etc.). Finally, we will outline actionable items for the first 90 days of starting a supplier diversity program.

Learning Objectives
  • What is supplier diversity or diversity in contracting
  • How to use such program for competitive advantage in the marketplace
  • Examples of diverse suppliers' contribution to a supply chain
  • Actionable items to launch a supplier diversity program in your organization
Lifecycle: Initiation
WS11
March 27, 2018
2:40 PM
- 3:40 PM
Agility, Engagement, and Transformation in S2P: How to Thrive in Disruption
Presented By: JetBlue, Canon Business Process Services, Tradeshift

Is your S2P organization agile enough to be able to keep up with the shifts in the market, competition or your customer base? Can you keep up with the needs and requirements driven by the business, regulatory and suppliers?  How is the user experience? Agility and successfully implementing substantive change are top of mind for leading CFOs and CPOs today. Supply chain agility is key in the digital transformation and critical to surviving disruption or being disruptive.  Implementing change, user experience, and driving adoption of new technologies and processes throughout S2P is critical. Our panel of industry veterans will be discussing the importance of agility and engagement of stakeholders in bringing change to the S2P process.Bring your questions and points of view.  Experts from buy side, services, and technology discuss and debate agility and change every supply chain professional reporting up to the CFO/CPO should be tuned into.

Learning Objectives
  • Make the S2P process agile
  • Drive user engagement to increase adoption of S2P digital business
  • Bring change into effect while your organization is in motion
Lifecycle: Optimization
WS12
March 27, 2018
2:40 PM
- 3:40 PM
Don't Leave Money on the Table: Strategies for Optimizing Contingent Labor Spend
Presented By: Former Director of Procurement at Novartis, PRO Unlimited

With businesses spending approximately $800 billion annually on gig work, there's a lot of money at stake, as well as opportunities for businesses to drive cost savings and maximize the value of their contingent workforces. However, companies may be unaware of the cost savings they can actually realize within their contingent workforce management programs. This session will examine four areas in which procurement professionals can save millions in hard dollar cost-savings for their organizations.

Learning Objectives
  • How to use analytics to understand worker costs, determine the best way to engage talent from both a cost and quality perspective and how and when to source talent
  • The cost advantages of self-sourcing strategies and how companies are leveraging technology and their own brand power to drive millions of dollars in annual savings
  • The benefits of selecting a vendor-neutral program and how it ensures a level playing field to create a competitive environment for sourcing labor
  • How to drive unmatched value and savings in SOW management via an MSP (e.g. benchmarking and negotiation)
Lifecycle: Optimization
GS_WED_AM01
March 28, 2018
8:00 AM
- 9:00 AM
How to Survive and Prosper in a World of Exponential Technologies
 

David Rowan, Editor-in-Chief of WIRED UK and Columnist for GQ Magazine

GS_WED_AM02
March 28, 2018
9:20 AM
- 10:20 AM
Machine Learning in Services Procurement: It's a Game Changer
Presented By: Brightfield Strategies, Allegis Global Solutions

Machine learning, just one aspect of Artificial Intelligence, is changing the staffing industry as we know it. In order to stay ahead of this data demand, technology will need to help clients gain full visibility, ensure a faster placement process and give greater ROI reporting. Machine learning technology is able to take into account millions of factors to answer complicated contingent workforce questions with unparalleled speed. It empowers program leaders and allows them to process and analyze data in real-time. In this session, Allegis Global Solutions' Global Head of Strategy, Bruce Morton, will bring to light not only how machine learning works in Services Procurement, but also how it can transform your data and visibility, and yield improved outcomes for your program.

S01
March 28, 2018
10:35 AM
- 11:25 AM
Cognitive Experience Automation
Presented By: Volvo, HCL

How can sourcing leaders take artificial intelligence beyond the hype to generate sustainable revenues? In this session, the presenters will share how Volvo is using AI technology to operate the business leaner, faster and cheaper, while ensuring superior business outcomes in terms of experience, speed and agility.

Learning Objectives
  • How a cognitive virtual assistant enabled experience enhancement
  • How to automate order processing
  • How to implement an interactive and intelligent IT process automation platform
  • About "no-touch" support systems
Lifecycle: Initiation
S02
March 28, 2018
10:35 AM
- 11:25 AM
Contingent Staffing for Stericycle: A Rapid VMS Deployment Case Study
Presented By: Stericycle, Beeline

When Stericycle decided in 4Q 2017 to install a vendor management system, they did not want to wait for a conventional VMS implementation to go live in 2018, so they sought another alternative. Using a rapid deployment protocol, Beeline delivered Stericycle's new VMS on December 11. In this session, Stericycle and Beeline will discuss the collaboration and coordination required to implement a full-featured VMS for the U.S. and Canada in just 2-1/2 months' time.

Learning Objectives
  • How rapid deployment places less stress on internal resources - and for shorter periods of time
  • How best practices in change management, training and stakeholder communications facilitate smoother integration and better program adoption
  • How process flexibility and incremental change can increase stakeholder buy-in
S03
March 28, 2018
10:35 AM
- 11:25 AM
Do Millennials Increase Business Risk? Facts and Myths
Presented By: Bank of Canada, Ontala

Millennials have new ideas about work, what they are prepared to give to employers and what they expect in return. Despite advanced education, technical literacy, confidence and energy, these new ideas are thought to increase business risk. In this session, we will explore facts and myths, discuss why and how business risk increases with millennials in the workforce and share some new thinking about how to get the best from everyone you employ. We will discuss which risks are real, which ones are not, how to amplify the positive and neutralize the rest.

Learning Objectives
  • Relevant facts and myths
  • How and why workforce preferences bring new risks to your organization
  • What you can do to mitigate business risk
  • How to bring out the best in your all of your people
S04
March 28, 2018
10:35 AM
- 11:25 AM
How to Launch a Thriving Direct Sourcing Program
Presented By: KPMG (buy-side), MBO Partners

Do you have an enterprise contingent labor program…and are you interested in direct sourcing to get broader access to talent and avoid staffing company mark-ups? This session will help you make it happen. We will discuss the strategic technology considerations, and more importantly, the supporting processes required to drive adoption and ensure your organization meets its objectives. We will also talk about the importance of sourcing the right talent as needs continue to evolve, the value of organizing the talent, and finally what it takes to match talent to an open project.

Learning Objectives
  • How to understand the typical pitfalls an enterprise faces
  • About the role of technology
  • About the typical support services an enterprise requires
Lifecycle: Optimization
GS_WED_PM
March 28, 2018
11:25 AM
- 1:20 PM
Digital Singularity: Innovation Reborn
Presented By: Avasant

Innovation today is driven by the needs of the individual - each person's unique opinions, beliefs and preferences - which is why traditional methods of innovation frankly won't cut it in the Digital Age. As analytics technology continues to advance, so too does the customization of the user experience. And as the bar in some sectors rises from innovation, other sectors are forced to change as well to meet the growing expectations of stakeholders. Across retail, healthcare and even government industries, examples of this shift can be found now and are transforming the way people live, work and play. We are living in a new age for innovation, created by the limitless applications of technology. Those who manage to embrace technology will gain an advantage in a crowded landscape. Those who don't, may fall hopelessly behind. In this session, Avasant CEO Kevin Parikh will talk about the opportunities/challenges technology's omnipresence will pose, how to approach innovation and how to remain competitive in a digital world.

S05
March 28, 2018
1:15 PM
- 2:05 PM
Finding Your True North in Services Procurement
Presented By: KellyOCG

As the world of work continues to rapidly evolve, an organization's ability to match their business strategies with the right internal or external talent becomes critical to long term success. Many companies have found it historically difficult to match their demand for external services (i.e. Contingent Labor, Professional/SOW Services and Consulting) to supply within a traditional category management framework. In this session, attendees will learn how to "guide" hiring managers in finding their "true north," i.e. the most appropriate buying channel to deliver the outcomes they need. Procurement, COE/BPE and Strategy managers will learn what a "business first" approach should look like in driving compliance to strategy and sustainable savings.

Learning Objectives
  • A "business first" concierge approach to driving buying channel optimization
  • How to leverage program and behavioral data to create meaningful analytics
  • How to deliver sustainable demand management and negotiated savings
  • How to deliver policy compliance while meeting business objectives
Lifecycle: Initiation
S06
March 28, 2018
1:15 PM
- 2:05 PM
What You Should Know about RPA/IA Governance
Presented By: SIG Resource Center Thought Leaders Council

RPA with AI - Robotics Process Automation with Intelligent Automation - is a transformative operational strategy that is catching fire in every industry. RPA with AI is quite different than process automation, so what we know about managing and governing outsourced services also needs to change. Join us, the SIG Resource Center Thought Leaders Council, as we take you on a journey into a whole new way of doing things.

Learning Objectives
  • How to develop an RPA/IA Suitability Assessment Process
  • How to create an actionable Change Management Framework for RPA/AI
  • Which policies need to change for RPA
  • Contracting as a governance tool
  • Aligning your transformation strategy with critical success criteria
Lifecycle: Optimization
S07
March 28, 2018
1:15 PM
- 2:05 PM
A Different, More Effective Tail Spend Management Result
Presented By: VSP Global, FairMarkIt

In this session, you will learn how to identify and group unstructured data to better leverage your tail spend yielding actionable insights that can provide savings, risk avoidance and a better rationalized supplier database. Using algorithms and automated processes, we will share how to analyze tail spend and get to a better place. Tail spend can present several risks to the organization. Our approach will help Procurement and the various risk assessment teams better understand opportunities around low dollar value transactions, which generally equate to 20% of your total spend and 80% of your supplier base.

Learning Objectives
  • Techniques and strategies to cleanse and normalize tail spend, yielding savings
  • How to identify risks associated with low dollar purchases
  • The impacts of poor, unstructured purchase data on the organization
Lifecycle: Steady State
S08
March 28, 2018
1:15 PM
- 2:05 PM
Trends in Procurement Analytics: Innovative Practices for Today...and Tomorrow
Presented By: Caesars Entertainment, Iron Mountain, ProcureAbility

This panel discussion will explore the latest trends in Procurement Analytics, the applicability of Big Data Analytics to the world of Procurement, analytics technology advances and examples of innovative applications in the Procurement analytics space.

Learning Objectives
  • How the use of Procurement Analytics is expanding beyond Spend Analytics
  • About Procurement Analytics technology advances
  • The future of Procurement Analytics
  • Case studies of innovative practices being applied today
S09
March 28, 2018
2:20 PM
- 3:10 PM
Innovations and Best Practices in Global Workforce Procurement
Presented By: Hays Talent Solutions

With forty percent of the global workforce expected to be contingent workers by 2020, the procurement and management of these flexible workers is a strategic challenge for many organizations today. In this session, we will explore innovations in global managed service programs that provide organizations with seamless engagement and management of their entire contingent workforce, and how MSPs can evolve through new enhancements and approaches. This session will offer a talent management roadmap for procurement professionals, whether you are in the early stages of choosing a managed service provider or evaluating your current programs. We will explore how leading organizations have deployed a global MSP solution for seamless engagement and management of contingent workers and leveraged employer brand and enhanced human capital supply chain with direct sourcing.

Learning Objectives
  • How to evaluate the maturity of your MSP program and roadmap considerations for the future
  • How to use direct sourcing to leverage employer brand and enhance human capital supply chain
  • How to gain visibility and oversight to SOW workers and small service providers
  • How leading organizations gain strategic insights using artificial intelligence
Lifecycle: Optimization
S10
March 28, 2018
2:20 PM
- 3:10 PM
Digitize or Die: Procurement's Transformation Imperative
Presented By: Curtiss-Wright, Zycus

There is a new "Digital Divide" in the world of Procurement - a chasm between "world-class" organizations proactively leveraging transformational digital technologies to increase agility, enhance customer experience and flawlessly execute on strategic and operational objectives…and the "laggards" mired with outdated systems and processes struggling just to maintain business as usual. This session will utilize a case study approach to not only define how innovative digital technologies are forever re-shaping the procurement landscape, but also provide a roadmap to transform procurement organizations by following the playbook that market-leading procurement organizations have used to realize their "Digitization Dividend," which provides quantifiable ROI and sustainable competitive advantage.

Learning Objectives
  • Source-to-Pay technology trends: from artificial intelligence (AI) to robotic process automation (RPA) and everything in between
  • Benchmarks to rank your performance against your peer group
  • Best practices in digital transformation, transferrable to your organization
  • Business case justification metrics to get your digitization project greenlighted
Lifecycle: Optimization
S11
March 28, 2018
2:20 PM
- 3:10 PM
Indirect Service Procurement and VMS Technology: The Final Frontier?
Presented By: Compass Rose Advisory / DCR Workforce / Art of Procurement/Palambridge

Digitization of your procurement processes is on everyone's "to-do list" for this year. If you haven't already adopted the latest technology to enable the efficiency, transparency and consistency these tools offer, you may be behind the curve. One common laggard in this transformation process is your services spend. For many reasons this is the last frontier in the automation journey, but does it have to be left behind? In this session, we will lead a discussion on how forward-thinking companies have captured this elusive spend that includes, non-employee labor, Statement of Work projects, consultants and other forms of indirect categories. We will explain why this is a difficult spend category to automate and how common procurement platforms do not always provide the needed functionality and ease of use to add the value expected. Whether you have included this spend and want to share your experience or you know it belongs on the list for future initiatives, you will find this an engaging session.

Learning Objectives
  • The benefits of automating services spend
  • Why services spend is a difficult category
  • The features you should look for in a platform's functionality
  • Insights from early adopters
Lifecycle: Initiation
S12
March 28, 2018
2:20 PM
- 3:10 PM
Financial Conduct Authority's Guidance on PEPs and Money Laundering
Presented By: LexisNexis

The UK'’s Financial Conduct Authority (FCA) has published guidance on how financial services firms should treat Politically Exposed Persons (PEPs) while meeting their legal Anti-Money Laundering (AML) requirements. It advises companies on what constitutes a PEP, why PEPs can pose a risk of money laundering, and how companies should manage this risk.

Learning Objectives
  • What's in a name?
  • Not all PEPs are equal
  • A 'case by case' approach to PEPs
  • What should companies do to manage this risk
Lifecycle: Optimization
S13
March 28, 2018
3:40 PM
- 4:30 PM
Tools for Transforming Risk into Opportunity: What to Look for in Supplier Rating and Monitoring to Enable Engagement and Unlock Value
Presented By: EcoVadis

Sustainable sourcing is becoming essential not only for brand protection and risk reduction, but - for high performing teams - as a competitive advantage. But monitoring environmental, ethical and social/labor practices ("CSR") and driving improvements of 1000's of suppliers in hundreds of categories spread across the globe is tough. Self-assessment questionnaires lead to 'survey fatigue', audits don't scale, are expensive and are hard to act on. It can lead to lots of (often unused) data and frustration. 

But, better tools are changing all that. CSR rating and monitoring tools transform this process from a burden into a performance opportunity. Learn about the key attributes of best in class solutions that leaders are using, and how they integrate to their processes, to ensure that their supply network is secure, sustainable and competitive.

Learning Objectives
  • Why a sustainable sourcing function is essential to keep your global supply chain competitive
  • What criteria - such as geo, size and issue coverage - to look for in supplier CSR rating and monitoring
  • How to integrate and apply these CSR ratings along the P2P cycle - and the keys to engaging the team and suppliers
  • Some best practice case examples
Lifecycle: Steady State
S14
March 28, 2018
3:40 PM
- 4:30 PM
Mitigating Contingent Labor Risk Through Effective Compliance Management
Presented By: PeopleFluent

The use of contingent labor continues to grow in all industry segments and projections point to continued growth through 2050. There are, however, real risks associated with having non-employees working in your business. This session will focus on what those risks are and how to configure your contingent workforce program to mitigate those risks.

Learning Objectives
  • What is a "contingent" worker
  • What are the different risks
  • How your suppliers can help you
  • What you can do to mitigate risks with contingent labor
Lifecycle: Optimization
S15
March 28, 2018
3:40 PM
- 4:30 PM
Community Intelligence: Improving Results Through the Power of Shared Data
Presented By: Teleperformance, Coupa

From advanced benchmarking to deep supplier risk knowledge, we can all benefit from our peers. We live in a world where sharing data and leveraging artificial intelligence (AI) provide tremendous value to us, and many times we do not even realize it. Take Waze for example, sharing our GPS location and traffic data gives us the opportunity to get from point A to point B in a faster and more enjoyable way, all while avoiding speed traps! In this session, we will cover how AI and sharing peer data can change things like analytics, supplier risk, sourcing and more.  We will discuss the potential today and in the future.  

Learning Objectives
  • How to get started
  • Areas where AI and sharing data can provide immediate value
  • How to find the right partners to execute
Lifecycle: Optimization
S16
March 28, 2018
3:40 PM
- 4:30 PM
Maximizing Effectiveness in Source-to-Pay Technology Implementations
Presented By: Allegis Group, The Hackett Group

Yes, it is hard! Implementing a Source-to-Pay technology for your organization is not for the faint of heart. It takes planning in a thoughtful way, establishing the right team, communicating and over-communicating to your customers and yes, implementing technology as well. In this session, we will share the key success factors and common pitfalls through the lens of an actual Source-to-Pay technology implementation.

Learning Objectives
  • The critical components in the discovery phase of this type of implementation
  • How to engage clients and the supplier community through thoughtful change management
  • The "gotchas" in this type of program
  • Ways to ensure that the implementation is a success
Lifecycle: Steady State
S17
March 28, 2018
4:45 PM
- 5:35 PM
Why Outsourcing Information Security Can Help You Avoid Cyber-Attacks
Presented By: NTT Security

Cyber-attacks are as unique as the attackers behind them and the organizations they target: both attackers and the targeted organizations have different objectives. Given the growing systemic complexity of the extended enterprise and the cyber threats being faced, now is the best time to mitigate the overall information security risk landscape through outsourcing. Having a wider perspective on risk and the real-time ability to close vulnerabilities in a dynamic information security risk environment may offer compelling business benefits regardless of any cost arbitrage advantages.

Learning Objectives
  • About the latest attack trends and how they can help determine where your security efforts should be focused for maximum protection
  • The latest and most common threats facing organizations
  • How to define the short and long-term nature of costs and their related benefits
Lifecycle: Steady State
S18
March 28, 2018
4:45 PM
- 5:35 PM
Navigating Today's Changing Third-Party Risk Landscape
Presented By: Cigna, Opus

Managing third parties is more complex than ever today. Changing regulations, fourth parties and emerging regulations like information security are fast shifting the already volatile landscape. So how can you keep up while adapting tried-and-true methodologies to meeting quickly changing risks and needs? Join us as we take a practical look at today's most pressing third-party risks in action.

Lifecycle: Optimization
S19
March 28, 2018
4:45 PM
- 5:35 PM
Talent is Not a Commodity
Presented By: Former Director of Corporate Strategy & Development at Kroger, Toptal

Whether an employee or non-employee, talent is the battleground for future growth. Serving your organization properly means improving the accessibility and retention of talent with key skills. Working against you in this endeavor are organizational and technical debts collected building out a program that may not be taking full advantage of new and evolving talent sources.

Learning Objectives
  • How organizations are taking a measured approach to adapting in order to evolve
  • The latest thinking on distributed workforces in enterprise companies
Lifecycle: Optimization
S20
March 28, 2018
4:45 PM
- 5:35 PM
Enterprise Blockchain Adoption: What Can We Expect for 2018 and Beyond?
Presented By: HfS Research

Distributed Ledger Technologies (DLT), including blockchain, promise to change fundamentally business models and are potentially as significant as the impact of the internet itself. 2017 was the year of the cryptocurrencies, during which we saw Bitcoin surge to nearly $20,000 (albeit briefly!). 2018 promises to be an even more exciting year when we could see blockchain in action to solve real-world business problems. The hype has been backed up with investment, and nothing drives interest in a market better then rampart valuations and massive economic benefits of new technologies that are already in play and are real. HfS recognizes blockchain as a Horizon 3 change agent for digital operations - with significant value potential but still nascent for mainstream enterprise adoption. The session will be based on HfS' most recent research based on an assessment of nearly 200 blockchain engagements across 25+ leading solution providers. 

Learning Objectives
  • The basics of DLT, blockchain, and smart contracts
  • The blockchain six-pack – inherent features that makes it exciting
  • The 90-9-1 enterprise adoption challenge
  • Use cases across industries
  • Recent developments that drives optimism for breakthrough 2018
Lifecycle: Initiation
GS_TH_AM
March 29, 2018
8:00 AM
- 9:00 AM
How Not To Extend Supplier Terms
Presented By: Taulia, KPMG

Bill Gates coined that term…and he couldn’t have said it better. As modern procurement organizations increasingly move from cost centers to value creators, new opportunities are emerging to contribute to working capital goals while simplifying supplier terms and relationships - but it's not always straightforward. Join us to understand why and how the world's leading procurement organizations have created enormous value for their businesses, by learning from some of the mistakes they've made along the way.

S21
March 29, 2018
9:30 AM
- 10:20 AM
Relationship, Rule, Run: How Relevant is Your Relationship (and Your Contract)?
Presented By: Charles Russell Speechlys

We have entered an age where technology can be leveraged to achieve almost anything we set our minds to. What was once fanciful is now implemented, disrupting our currencies, driving on our roads. According to a survey conducted at the end of 2017 by Pew Research, 70% of "ordinary Americans" express wariness or concern about the growing trend in automation and place a lot of value on human decision-making rather than a world where machines perform ""human tasks."" The research also noted that 76% of Americans are concerned that the automation of jobs will exacerbate economic inequality and 75% anticipate that the economy will not create many new, better-paying jobs for those human workers who lose their jobs to a robot.

So with automation and technological advancement as the cornerstone in many sourcing arrangements, what space is there for enterprise relationships, cultural fit and human involvement and development? Do our relationships with our service providers still matter? Can our contracts and legal systems offer a sufficient balance between technological advancements on the one hand and protecting data, intellectual property and skills on the other? This presentation will look at the value of the service provider/customer relationship, the importance of human development and how to ensure that your sourcing contract reflects the needs of your business, your workforce and your technology strategy.

Learning Objectives
  • Whether a good relationship with providers (and your staff) is worth the effort and cost
  • About a best practice approach designed to ensure that you obtain and keep a strong relationship with your provider
  • How to create rules for each party to follow
  • How to run that relationship throughout the contract and beyond
Lifecycle: Optimization
S22
March 29, 2018
9:30 AM
- 10:20 AM
Accelerating Opportunities to Effectively Manage Services Spend
Presented By: Allegis Global Solutions

Procurement organizations are facing increasing pressure to drive value and benefits from their services spend categories. Innovation and evolution in technology, tools and service provider offerings have opened this space to a new world of opportunity that can be complex to sort through and manage. It can be difficult to be successful, given the many challenges that organizations face in effectively and efficiently managing services spend.  

Learning Objectives
  • Establishing a road map for growth of managed and addressed services spend
  • Foundational elements of a business case for change and overcoming internal challenges
  • Insight into potential roadblocks to progress and how to overcome
  • Awareness of technology’s part in driving value and efficiency
Lifecycle: Optimization
S23
March 29, 2018
9:30 AM
- 10:20 AM
From Insights to Action: The Role of Financial Health Analytics in Building a More Resilient Supply Chain
Presented By: Rapid Ratings

While risk management is recognized as a top priority for nearly every organization, risk professionals often struggle to bridge the gap between identifying and then mitigating risk. Without a clear path to operationalizing insights gleaned from various risk technologies, companies find it difficult to keep up with increasing risk. Learn how a proactive approach that uses predictive analytics to take action on high risk or highly critical suppliers is necessary to protect your bottom line and brand reputation.

Learning Objectives
  • Key strategies to implement your supplier risk program, including risks to focus on and how to segment your suppliers
  • How the value of transparency can build better business relationships and drive the risk mitigation process
  • Actionable steps to manage high risk third parties and monitor potential impact to your organization
Lifecycle: Optimization
S24
March 29, 2018
10:35 AM
- 11:25 AM
Optimize, Integrate and Simplify through Category Management Process Implementation
Presented By: Tempur Sealy International, The Forefront Group

Using a category management approach may seem tedious, tactical and overly detailed. Yet, it can yield results that are better than expected. This was the case with Tempur Sealy International (TSI). Working with an outside consultant, they selected a standard category process and then implemented each step in a variety of direct material categories. Not only did TSI achieve their savings goals, they also implemented supplier management and contractual best practices like strategic and transactional performance measurement, gains sharing, and cost transparency. We will share our journey, experiences and lessons learned so that attendees who manage categories or lead category managers can better learn from and implement best practices.

Learning Objectives
  • The way that TSI successfully implemented category management
  • The results of using a category management process, both from savings and other value
  • The caveats and insights from the TSI experience that you can apply to your own category management process
Lifecycle: Steady State
S25
March 29, 2018
10:35 AM
- 11:25 AM
Outsourcing Services: The Power of Strategic Partnerships
Presented By: PwC (buy-side)

Geared towards sourcing professionals focused on office service operations and facilities management, this session takes a detailed look at what PwC has learned from two-plus years of outsourced services in the operations and facilities management (FM) space, including a brief recap of the decision-making process to identify suppliers. The session will also cover key lessons learned from rollouts, course corrections required to fine-tune services and the ongoing effort to streamline our supplier base by rolling additional services under the strategic third-party relationships within the operations and FM commodity categories.

Learning Objectives
  • What PwC did and why: A recap of the decision making process
  • What has worked: Results that matter most
  • What needed to be changed: Lessons learned and course corrections
  • What's next: Potential future opportunities
Lifecycle: Steady State
S26
March 29, 2018
10:35 AM
- 11:25 AM
Optimizing Outcomes in Business Relationships
Presented By: SC&H

It is not a secret that effective business relationships produce mutually-beneficial outcomes, such as revenue growth, innovation, sustainability and social responsibility, among others. But, as the role, relevance and results achieved by third-party vendors and suppliers continues to increase, what is the secret to successfully sustaining and optimizing these valuable partnerships? It is paramount to build strategic relationships based on trust, transparency and teamwork. This session will provide management teams with insights to better understand the lifecycle of third-party relationships and find a healthy balance between mutual accommodation and fiduciary self-interest to achieve goals.

Learning Objectives
  • The stages included in the business relationship lifecycle
  • How relationships should evolve from transactional to strategic
  • How relationships can devolve due to reliance on familiarity
  • How relationships can be restored with transparency and accountability
Lifecycle: Optimization
GS_TH_PM
March 29, 2018
11:25 AM
- 1:20 PM
A World Gone Digital
Presented By: SAP Ariba

The Digital Transformation has arrived. No one—regardless of age—can escape it. And for good reason. Going ""digital"" improves efficiency, expedites decision making, increases reach, improves customer satisfaction and drives revenues.

The fact is, the world is going digital, yet many businesses are unprepared. The technologies, skills and processes that businesses have in place today do not always translate to the digital world. The modern company must transform itself to adapt to the requirements for today's digital world.

John McGurrin, Vice President, Procurement & Business Network, SAP Ariba will discuss new advances in predictive analytics, artificial intelligence and big data and provide thought leadership on issues that are taking the mainstage in the commercial world, such as blockchain and cognitive procurement.

 

S27
March 29, 2018
1:15 PM
- 2:05 PM
2018: The Year of the BHAG - Big Hairy AUTOMATION Goal
Presented By: Symphony Ventures and Thoughtonomy

Concepts like RPA and AI are commonplace. But, proper design, procurement and deployment of these tools are far from commonplace. This presentation cuts to the chase - enterprises are out of time to pilot. To survive they must go big and do it now. In this session, you will learn how tools are just the beginning of a transformation far larger than 'digital labor.' You will acquire tips to procure technology and services correctly, and you will discover what the real focus for any digital transformation is so that you can serve as a strategic linchpin to your organization's Digital OneOffice.

Learning Objectives
  • Why RPA is procured wrong and how to do it right
  • Where value is realized in a digital transformation
  • How to build a roadmap to a Digital OneOffice
  • What you're really looking for - great people, good data
Lifecycle: Initiation
S28
March 29, 2018
1:15 PM
- 2:05 PM
How to Understand and Navigate Politics to Assure Project Success
Presented By: Boeing

Politics and business go hand-in-glove, yet outsourcing and procurement can be trickier than most to navigate successfully. In this session, learn proven tools and techniques for understanding stakeholders, aligning motivations, improving communication and helping your projects succeed.

Learning Objectives
  • Why you need to know about politics (and how they are not always evil)
  • How to leverage various types of power and influence, even when you are not in charge
  • A simple tool that helps you effectively understand and manage stakeholders
  • How to build constituencies and align objectives to assure project success
Lifecycle: Initiation
S29
March 29, 2018
1:15 PM
- 2:05 PM
Connected Devices, Data and the Internet of Things for B2B
Presented By: Hilton, Mayer Brown

Connected devices, data and the Internet of Things (IoT) are having a transformative effect on how B2B companies operate. The traditional outsourcing service delivery model is under threat, but many service providers appear to be responding by building or incorporating connected device capabilities, data management and analytic services while leveraging IoT technology. Please join our speakers as they discuss the legal issues these new technologies present as well as how to contract for these services in order to take advantage of the technology and still reduce risk.

Learning Objectives
  • The legal issues for businesses using IoT
  • How to identify and resolve legal and operational issues surrounding the integration of connected devices and platforms
  • How to address data issues with connected devices and platforms in your contracts
Lifecycle: Initiation
S30
March 29, 2018
2:20 PM
- 3:10 PM
What Every Stakeholder Wishes Procurement Knew
Presented By: BD, Northwestern Mutual, Oath (A Verizon Company), Denali - A WNS Company

The great news for Procurement is that we are getting our seat at the table! But as Procurement continues to impact more spend and increase its influence, many procurement teams struggle to connect with stakeholders who are new to working with us.  Do situations like this sounds familiar to you?

  • Your stakeholders only care about speed and you never have enough time to negotiate savings.  How do you make it a win-win relationship?
  • IT has always negotiated their own agreements and now your boss wants you to work with them to develop a category plan.  Where do you begin?
  • You are convinced that Marketing just doesn't want to work with Procurement.  They seem to pride themselves on being renegades!

 

Learning Objectives
  • How can you effectively align with new stakeholders and avoid common pitfalls of ineffective stakeholder engagement?
  • What challenges might you face when working with a stakeholder or department for the first time, and how do you overcome them?
  • How can you develop a better understanding of your stakeholder's perspective?
Lifecycle: Steady State
S31
March 29, 2018
2:20 PM
- 3:10 PM
Telecom and IoT Sourcing: Powering Uber's Competitive Advantage
Presented By: Uber

Uber is in over 800 cities worldwide where it completes 10 million trips each day with a cumulative total of over 7 billion trips to date. As a mobile-based company with innovations such as self-driving cars, and advanced technologies for mapping cars and using tables for services like UberEATS, the sheer amount of connectivity and data can be overwhelming. Join this session to learn how the Uber Sourcing organization is harnessing IoT to power revenue generation and mitigate risk.

Learning Objectives
  • How Uber Sourcing moved from being seen as a 'necessary evil' to 'drivers of competitive advantage'
  • How Uber made Sourcing a profit center
  • How to stop being seen as a support function and be seen as a driver function
Lifecycle: Steady State
GS_TH_CLOS
March 29, 2018
3:40 PM
- 4:30 PM
Fireside Chat: Driving a Complete Source-to-Pay Transformation with CACI - Moderated by The Hackett Group
Presented By: CACI, The Hackett Group and Ivalua

Having a single, connected solution to analyze spend, execute sourcing events, create contracts and manage suppliers across all spend areas is priceless for strategic procurement leaders. Learn how CACI automated their source-to-pay and addressed 95% of spend, reduced operating costs and improved buyer/supplier collaboration. Moderated by The Hackett Group, this fireside chat will offer valuable insight into one of the most heavily regulated companies operating in the public sector today.