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Chief Procurement Officers (CPOs) have one of the more challenging and interesting jobs in the corporate world. They are called upon to manage vast supply chains and service chains, assure...

Social media is a big opportunity and an even bigger threat. If you want to survive, adapt and grow, it is time to start listening to the social media conversation, understanding what your...

The World Payments Report 2013 from Capgemini and RBS explores the impacts of innovative B2B business models and alternative C2B models on the payments value chain. All are driving strong growth...

Based on responses from over 1,100 CXOs across a broad selection of sectors and geographies, the report explores key BPM trends and examines how some organizations have been able to drive clear...

The 15th edition of the European Energy Markets Observatory covers the whole year 2012 and winter 2012/13. The study shows that the electricity and gas markets in Europe are in a unstable...

Capgemini surveyed 16,000 digital shoppers across 16 developing and mature markets. 60% of respondents expect the convergence of retail channels to be the norm by 2014. Yet more than half of...

Ferro Corporation | Capgemini

Continued macro-economic concerns and global recessionary indicators are affecting almost all industry sectors and becoming an endemic boardroom issue...

Organizations are shifting from linear processes to complex federated value networks in a bid to stay agile. But a new approach to business and technology is needed so that organizations can...

The fifth edition of the World Quality Report is the result of ongoing collaboration between Capgemini, Sogeti and HP Software. The report is based on telephone interviews with 1,500 CIOs, IT...

Texas Department of Information Resources | Capgemini

Service integration has been an increasingly pertinent topic for many years but its application has historically been a...

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